Account Coordinator

Gi Group UK; West Midlands; On-site; GBP 17,000 - 22,000; Full time

Job summary

Gi Group UK is seeking a PM Shift Account Coordinator in Coventry to support the Account Manager with KPI delivery and exceptional customer service. The role involves screening candidates, interviewing, checks, inductions, and scheduling shifts in a fast-paced environment.

Core hours are Monday to Friday with some onsite flexibility; pay is £14.00 per hour with immediate start. This on-site position requires strong organisational and communication skills and the ability to multitask effectively.

Qualifications

• Experience in recruitment, coordination or a similar administrative role.
• Strong communication and organisation skills.
• Flexibility to work outside core hours when required.

Responsibilities

• Assist Account Manager to deliver performance against KPI's and ensure first-rate customer experience.
• Screening, interviewing, right-to-work checks, references, inductions.
• Schedule shifts and allocate candidates per headcount plan.
• Liaise with site managers.
• Handle worker queries and monitor attendance and performance.
• Resolve problems quickly and effectively.
• Work well under pressure in a fast-paced environment.

Skills

Recruitment exp

Coordination

Administrative

MS Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PM Shift Account Coordinator

Coventry, CV6 4BX

Pay rate: 14.00 per hour

Immediate Start

At GI Group, we believe in the power of diversity and inclusion to drive innovation and success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.

Reporting to the Account Manager, the Account Coordinator's primary role will be to assist the Account Manager in delivering performance results against KPI'S and ensuring a first-rate customer experience.

Account Coordinator key responsibilities:

• Work alongside and support the Account Manager.
• Carry out recruitment activities such as screening, interviewing, right-to-work checks, reference checks, and inductions.
• Schedule shifts and allocate suitable candidates according to the headcount plan.
• Liaise with site managers.
• Handle worker queries and monitor attendance and performance.
• Resolve problems effectively and efficiently.
• Work well under pressure and in a fast-paced environment.

Skills / Experience Required:

• Previous experience in recruitment, coordination, or a similar administrative role.
• Flexibility to work outside of core hours when required for the needs of the business.
• Good communication and organisation skills.
• Ability to multitask and prioritise workload.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Working Hours:

• Core office hours - Monday to Friday 10:30 - 19:00.
• We are looking for flexibility in this role. Some days you might be required to be onsite at different time. So, we are happy to discuss what the hours look like for you.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.