Account Coordinator

Nicholas Associates Group Limited; Scunthorpe; Presencial; GBP 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

24/7 GP access

Emotional wellbeing support

High street discounts

Full training and development

Supportive team culture

Resumo da oferta

Stafforce is seeking a proactive Candidate Consultant (Account Coordinator) to join our Scunthorpe team on a temporary basis. You will support key client accounts, coordinate onboarding, inductions, and ensure workers are well supported throughout their assignments.

The role is office-based with travel to client sites in the Scunthorpe area, typical hours 8:30am–5:00pm, and an on-call rota. This is a temporary position with potential extension depending on business needs.

Qualificações

• Excellent written and verbal English communication skills.
• Strong IT and administrative skills.
• Good working knowledge of Microsoft Excel.
• Confident using databases, software systems, and Microsoft Office applications.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Strong customer service and relationship-building skills.
• A flexible and positive approach to work.
• Ability to work independently and as part of a team.

Responsabilidades

• Coordinate onboarding and candidate registrations and inductions.
• Deliver inductions and site briefings for workers.
• Complete compliance checks, right-to-work verification, and documentation.
• Maintain records using internal systems and Excel databases.
• Manage workforce data and support shift coordination.
• Build relationships with candidates, workers, clients, and colleagues.
• Travel between client sites in the Scunthorpe area as required.
• Participate in on-call rota and provide ongoing support.

Conhecimentos

English communication

IT & admin skills

Teamwork

Customer service

Organisational skills

Attention to detail

Flexibility

Ferramentas

Microsoft Excel

Microsoft Office

Database software

Descrição da oferta de emprego

Join the Stafforce Team

At Stafforce, we're passionate about connecting people with opportunities and helping our clients build reliable, skilled workforces. We are looking for a proactive and organised Candidate Consultant (Account Coordinator) to join our team on a temporary basis, supporting a number of key client accounts across the Scunthorpe area.

This is a varied, fast-paced role where no two days are the same. You'll play a vital part in the candidate journey, from sourcing and onboarding workers through to supporting their assignments and ensuring our clients receive an outstanding service.

The Role

As a Candidate Consultant, you will work closely with our recruitment and account management teams to support the delivery of temporary workforce solutions. You will be responsible for coordinating worker onboarding, conducting inductions, maintaining accurate records, and ensuring workers are fully supported throughout their employment.

This role is primarily office-based but will involve travel to client sites across the Scunthorpe area to support onboarding and workforce activities.

The standard working hours are 8:30am to 5:00pm, Monday to Friday, however flexibility is essential as some client requirements may require early starts. You will also participate in an out-of-hours and weekend on-call rota to support our clients and workforce when needed.

This is a temporary position, initially offered for a fixed-term period, with the potential for extension depending on business requirements.

Key Responsibilities

• Support recruitment activities by sourcing and coordinating suitable candidates.
• Conduct candidate registrations and onboarding processes.
• Deliver worker inductions and site briefings.
• Complete compliance checks, right-to-work verification, and employment documentation.
• Maintain accurate records using Stafforce's internal systems and databases.
• Update and manage workforce data using Microsoft Excel and other software packages.
• Build strong relationships with candidates, workers, clients, and colleagues.
• Monitor worker attendance and assist with shift coordination.
• Support workforce planning and fulfil client staffing requirements.
• Resolve worker queries and provide ongoing support throughout assignments.
• Ensure all processes are completed accurately and in line with company procedures.
• Participate in the out-of-hours and weekend on-call rota.
• Travel between client sites and offices as required.

What We're Looking For

Essential Skills & Experience

• Excellent written and verbal English communication skills.
• Strong IT and administrative skills.
• Good working knowledge of Microsoft Excel.
• Confident using databases, software systems, and Microsoft Office applications.
• Excellent organisational skills with strong attention to detail.
• Ability to prioritise workload and work effectively in a fast-paced environment.
• Strong customer service and relationship-building skills.
• A flexible and positive approach to work.
• Ability to work independently and as part of a team.

Desirable Skills & Experience

• Previous experience in recruitment, account coordination, administration, customer service, or a similar role.
• Experience working with temporary workers or within high-volume staffing environments.
• Full UK driving licence due to travel requirements across multiple client locations in the Scunthorpe area.

What You'll Receive

In return, Stafforce offers a supportive environment where you can develop your skills and make a real difference to both candidates and clients.

Benefits Include:

• Competitive salary of £27,700 per annum (pro rata for the duration of the temporary contract).
• Full training and ongoing development opportunities.
• Valuable experience within a well-established and growing business.
• 24/7 GP access through our employee wellbeing programme.
• Emotional wellbeing and mental health support.
• High street discounts across a wide range of retailers, restaurants, leisure providers, and services.
• Access to a supportive and collaborative team culture.

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About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.