Account Coordinator

Prestige Recruitment Specialists; Hessle; On-site; GBP 30,000 - 36,000; Full time

Job summary

Prestige Recruitment Specialists is seeking an Account Coordinator to support on-site staffing operations at head office. The role involves coordinating labour pools, confirming weekly shifts, processing payroll, managing absence levels, and ensuring compliance with the Agency Workers Regulations and Working Time Directive.

You will liaise with client managers, temporary staff, and head office to meet daily and weekly staffing targets, attend meetings, and help forecast resourcing needs across

Qualifications

• Experience in recruitment (preferred) with training provided.
• Excellent verbal and written communication skills.
• Fluent in English, both written and spoken.
• Strong interpersonal skills across all levels and teams.
• IT literacy with Excel, Word and Outlook.

Responsibilities

• Create, manage and maintain pools of labour to fulfil clients' needs.
• Select labour provided and manage daily planning and scheduling of shifts.
• Liaise with client managers to ensure staffing requirements are met.
• Organise replacement labour within agreed timescales.
• Ensure compliance with UK legislation and company policies.
• Maintain KPI reports and payroll data from timesheets and attendance systems.
• Support HR and operations with recruitment and onboarding.

Skills

Recruitment experience

Excellent communication

IT literacy

Team player

Fluent English

Tools

Excel

Word

Outlook

Job description

Account Coordinator

Monday to Friday 04.30 to 13.30

Perm contract - Immediate start

Salary: £28,300.00

Part of the Prestige Team, working on-site and at head office

Overview of Role:

Prestige Recruitment Specialists provide their services directly to the client by operating through an on-site facility to supply their temporary labour requirements. The role involves working closely with all client personnel, managing the daily staffing requirements. You will liaise with all temporary staff relating to confirmation of weekly shifts, payment of wages, holiday requests and managing absence levels whilst working in accordance with the Agency Workers Regulations and Working Time Directive. There are daily/weekly/monthly reports to compile whilst consistently and conscientiously delivering against set KPIs. You will work closely with both our clients and the temporary workforce, building strong relationships with all parties and be required to attend meetings with production, planning and HR where requested to ensure sight of forecasts. Liaison with Head Office where appropriate will be necessary to discuss departmental needs for resourcing of additional/replacement labour. You should be a strong communicator with excellent customer service skills and a great team player.

Main Duties:

• Create, manage and maintain pools of labour to ensure 100% fulfilment of clients' labour requirements;
• Full responsibility for the selection of labour provided;
• Daily planning and scheduling, organising shift rotas and booking of workers;
• Daily interaction with clients' Managers and Supervisors to ensure all staffing needs are met and all workers have arrived for shift;
• Organise replacement labour to arrive within agreed timescales for any reported absences, shortages or increases in requirements;
• Ensure compliance in line with company policies and UK legislation (e.g. Right to Work, H&S, AWR, WTD, GDPR, etc.);
• Maximise all opportunities throughout all site departments;
• Build long-term relationships with all personnel within the clients' site;
• Completion of required daily, weekly and monthly KPI's to the agreed deadlines;
• Completion of weekly payroll through collection of timesheets/FOB/Timeware reports;
• Managing and updating the internal recruitment system;
• Out of hours/on call duties where necessary;
• General administration duties.

Person Specification:

• You will: Have previous recruitment experience (preferred) although full training is provided
• Possess excellent verbal and written communication skills
• Be fluent in English both written and spoken
• Have strong interpersonal skills with the ability to deal with all levels;
• Maintain high levels of discretion and confidentiality at all times;
• Be IT literate particularly with Excel, Word and Outlook;
• Be able to work as part of a team and on own initiative;
• Have the ability to prioritise to meet deadlines;
• Have a full driving licence and own transport preferred
• Have the desire, ambition, drive and commitment to being successful.