Account Coordinator

Michael Page (UK); Darwen; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Une entreprise innovante dans la fabrication de composants recherche un candidat pour un poste administratif en ventes. Le rôle inclut la gestion des commandes, le reporting et l'amélioration des processus. Ce poste offre des horaires de travail flexibles dans un environnement collaboratif et dynamique.

Benefits

Travail hybride avec flexibilité

Contributions au régime de retraite

Bonus de performance

Incitations cibles

Environnement collaboratif

Qualifications

• Compétences en planification et organisation.
• Capacité à travailler en équipe ou de manière autonome.
• Connaissance des systèmes SAP et gestion des documents.

Responsibilities

• Gérer le traitement des commandes et la facturation.
• Créer des rapports sur la performance des ventes.
• Assurer la bonne communication avec les clients sur les délais de livraison.

Skills

Planning & organising

Teamwork

Customer service

Attention to detail

SAP knowledge

Job description

• Permanent role with immediate start
• Hybrid & flexible working opportunities

About Our Client

Our client is a dynamic and innovative components manufacturer specialising in high-quality solutions & products across diverse industries. With a commitment to sustainability, cutting-edge technology, and operational excellence, they are recognised as a leader in their field. Their products serve industries ranging from pharmaceuticals and agriculture to automotive and consumer goods.

Job Description

Key responsibilities will consist of:

* Generate reports on sales performance, pipeline status, and key metrics for management review.
* Order processing & billing duties.
* Handle order entry, ensuring that customer orders are accurately recorded in the system.
* Coordinate with finance and billing teams to ensure invoices are generated and sent to clients on time.
* Track the status of orders and manage communications with clients regarding delivery timelines or issues.
* Ensure smooth integration between dealership systems and those of the manufacturer or distributor.
* Process all transactions with precision and clarity, ensuring records are up-to-date.
* Regularly update vehicle and customer records to ensure accuracy and completeness.
* Provide a professional and welcoming reception to all visitors, ensuring a positive first impression.
* Efficiently handle telephone enquiries, considering peak periods and ongoing meetings.
* Provide actionable insights to the sales leadership team for strategic decision-making.
* Assist in the development and documentation of standardised sales processes and workflows.
* Identify inefficiencies in the sales process and recommend improvements.
* Manage and support sales tools, such as CRM software, proposal tools, and analytics platforms.

The Successful Applicant

The successful candidate will possess:

• Planning & organising skills and ability to prioritise
• Ability to work within a team as well as on own initiative
• Ability to ensure all outgoing sales correspondence is dispatched promptly.
• Possess a working knowledge of manufacturer systems and documentation handling requirements
• Conducted all transactions with precision and maintained clear records.
• Uphold a consistently professional and courteous welcome for all visitors.
• Enhance the reputation of the business during interactions with others.
• File completed invoiced job card histories and conduct annual archiving of job cards.
• SAP & necessary order processing knowledge.

What's on Offer

• Hybrid working 4 days in office 1 home with flexibility
• Flexible working patterns (Flexitime)
• Imbursed international travell
• Pension scheme contribution
• Performance implemented sales bonus
• Target incentives
• Collaborative environment