Account Broker (Trade Credit)

Brown & Brown UK; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Holiday

Pension

Professional qualifications support

Job summary

Brown & Brown is looking for an Account Broker (Trade Credit) to join a large and growing team. This office-based role supports Account Managers with policy administration, credit limits and client records, ensuring smooth processing of turnover declarations and premium handling.

The role offers training and development within a supportive environment, with opportunities for progression and professional qualification support.

Qualifications

• Knowledge of credit insurance and broker processes.
• Strong customer service and communication skills.
• Ability to negotiate and manage client expectations.
• Attention to detail and deadline-driven.
• Comfort dealing with stakeholders at all levels and IT literacy.

Responsibilities

• Supporting/advising clients with credit limit applications, appeals and monitoring progress of these.
• Advising clients in relation to declarations of turnover and submission of these as appropriate.
• Support for clients in relation to accounting queries – premium payments, policy adjustments etc.
• Support for colleagues in relation to management of renewal negotiations.
• Undertake discussions with underwriters, as appropriate, in relation to all of the above
• Establishing and maintaining client records in hard copy files and Goldmine database.

Skills

Credit insurance knowledge

Customer service

Negotiation

Communication

Attention to detail

Tools

Goldmine database

Job description

Brown & Brown is hiring an Account Broker (Trade Credit) to join a large and growing team. This is a fantastic opportunity for an experienced Credit Insurance professional to develop their career, working for one of the fastest growing brokerages in the industry.

This role is designed to provide Office based support for Account Managers. Day-to-day point of contact for clients in relation to basic policy administration – duties to include support with credit limits, policy documentation, overdue accounts, claims, declarations of turnover, accounting queries, processing of no claims/low claims bonuses,

The day to day:

• Supporting/advising clients with credit limit applications, appeals and monitoring progress of these.
• Advising clients in relation to declarations of turnover and submission of these as appropriate.
• Support for clients in relation to accounting queries – premium payments, policy adjustments etc.
• Support for colleagues in relation to management of renewal negotiations.
• Undertake discussions with underwriters, as appropriate, in relation to all of the above
• Establishing and maintaining client records in hard copy files and Goldmine database.

The rewards:

• Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
• Strong team environment within a business that are growing year on year and some excellent career prospects.
• Full support for professional qualifications.

About you:

• Ideally have trade credit experience, however full training will be provided.
• Ability to work under pressure as part of a small team
• Good communication skills and customer focused
• Attention to detail and deadlines
• You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.