Accommodation Team Leader

Away Resorts; Worksop; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Job summary

Away Resorts in the United Kingdom is seeking a hands-on leader to head a cleaning team responsible for preparing guest accommodation to exceptionally high standards. You will motivate, train and manage staff to ensure every unit is spotless on check-in and ready for guests.

This role requires coordinating on-bed changes, vacuuming, dusting, restocking bathrooms and kitchens, and maintaining inventory. You’ll work weekends and bank holidays, delivering delightful guest experiences and upholding

Qualifications

• Have a good level of general education and experience in a similar role.
• Be confident leading a busy team working to deadlines.
• Demonstrate excellent organisational and problem-solving skills.
• Care about the smallest detail and demonstrate the highest of standards.

Responsibilities

• Lead a cleaning team to prepare guest accommodation to high standards, including beds, vacuuming, dusting and restocking.
• Motivate and train your team to work to the Accommodation Manual standards.
• Ensure all cleaners have equipment and kit for big clean on check-in days.

Skills

Leadership

Team management

Attention to detail

Organisational skills

Training staff

Education

General education

Job description

What we need in a nutshell

We want you tolead one of the teams thatmake our guest accommodation so clean that when guests open their door for the first time, we can hear them say “Wow!”

Who are we?

We’re a dynamic and growing company, shaking up the Great British holiday at our award‑winning UK resorts. Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk .What you’ll be doing

What you’ll be doing

You’ll beworking with,and leading,acleaning team toprepareguest accommodation to our high standards – and then a little higher. This includes:

• Helping your team to changebeds,vacuum, dust and clean bedrooms and living spaces,cleanand restock bathrooms and kitchensand ensureinventory is correct ineachunit
• Motivatingandtrainingyourteam to work to the high standards set out in our Accommodation Manual
• Ensuringthat all youraccommodationcleaners have the equipmentandkit that they need forthe big clean oncheck-in days

One more thing…holidays happen at holiday times,so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

We aim to deliver delight to our guests and to do this you will need to:

• Have a good level of general educationand experience ina similar role
• Be confident leading abusyteamworking to deadlines
• Demonstrate excellent organisational and problem-solvingskills
• Care about the smallest detail and demonstrate the highest of standards

It’s the icing on the cake if you have experienceon a holiday park, but don’t worry if you don’t, we provide lots of training.

We have a can‑do, people‑centred ethos at Away Resorts,and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.

What we can offer you

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including:

• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Our promise to you

Holiday Heroes come with all sorts of different super‑powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!