Accommodation Night Worker

YMCA Trinity Group; Cambridge; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

5 weeks holiday

Free onsite parking

Birthday day off

Pension scheme

DBS check and onboarding support

Job summary

YMCA Trinity Group is seeking an Accommodation Night Worker to provide essential overnight support at Queen Anne House in Cambridge. You will help ensure safety and wellbeing, maintaining a welcoming, secure environment for 16-25-year-olds and upholding safeguarding standards.

You will respond to incidents, support positive behaviours and work as part of a compassionate team to empower residents to reach their full potential.

Qualifications

• Experience of working with young people with complex needs, although not necessarily in a housing context.
• Strong interpersonal skills, able to build rapport and engage with a diverse range of individuals.
• Good organisational abilities, capable of managing a range of tasks while remaining calm under pressure.
• Excellent communication skills and the ability to collaborate as part of a team.
• A positive, confident approach to managing challenging behaviour.
• A solid understanding of current mental health issues and the ability to support young people in a sensitive, empathetic manner.

Responsibilities

• Oversee the night-time operations of the accommodation.
• Maintain a visible presence on the premises and respond to incidents as needed.
• Foster an atmosphere of warmth, security and respect to help residents feel at home and supported.

Skills

Experience with young people

Interpersonal skills

Organisational ability

Team collaboration

Calm under pressure

Empathy for mental health issues

Job description

MCA Trinity Group - Accommodation

‘Inspiring communities, transforming young lives’ Accommodation Night Worker - Permanent Full-time vacancy

Job Reference

QAH-ANW- 0826

Location

Queen Ann House, Gonville Place, Cambridge CB1 1ND

Days and Hours

4 on 4 off rota pattern including weekends & public holidays. Start and finish times are 10pm-8am.

About Us

YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Our Accommodation site in Cambridge has 80 rooms, providing a home for 16-25-year-olds. We have a fantastic team of accommodation workers, providing ongoing support and encouragement to the young people living at Queen Anne House, which is located in the centre of Cambridge by Parkers Piece, easy to get to via public transport, or if you travel by car we have free onsite car parking too.

Job Role

As an Accommodation Night Worker, you’ll be a key part of our dynamic team, providing essential overnight support to young residents at Queen Ann House. Your role will focus on ensuring the safety and wellbeing of everyone in the building, while fostering an atmosphere of warmth, security, and respect. You will oversee the night-time operations of the accommodation, maintain a visible presence on the premises, and respond to any incidents as needed. By encouraging positive behaviour and offering practical support, you will help create an environment where young people feel at home, empowered, and supported to reach their full potential.

What We’re Looking For

We are seeking compassionate, dedicated individuals with:

• Experience of working with young people with complex needs, although not necessarily in a housing context
• Strong interpersonal skills, able to build rapport and engage with a diverse range of individuals
• Good organisational abilities, capable of managing a range of tasks while remaining calm under pressure
• Excellent communication skills and the ability to collaborate as part of a team
• A positive, confident approach to managing challenging behaviour
• A solid understanding of current mental health issues and the ability to support young people in a sensitive, empathetic manner.

What We Offer

Salary: £26436.80 per year, hourly rate £12.71

• Generous Holiday Allowance: 5 weeks holiday, plus public holidays (pro-rata for part-time)
• Free onsite parking (subject to availability)
• Paid birthday day off (subject to rota)
• Pension scheme and access to the Employee Assistance Programme
• Paid DBS check and onboarding support

Join us in making a positive impact on the lives of young people in Cambridge! Your role could be the difference they need.

Additional Information

Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK.

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve.

Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities