Accommodation, Activities & Welfare Officer

TN United Kingdom; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in Cambridge is seeking an Accommodation, Activities & Welfare Officer. This role is pivotal in ensuring that international students have a seamless experience during their studies. You will be responsible for sourcing quality accommodations, coordinating social programs, and ensuring that students' welfare needs are met. The ideal candidate will possess strong customer service skills, a positive attitude towards diverse cultures, and the ability to work flexible hours. Join a dynamic team dedicated to enhancing the student experience and making a real difference in their lives.

Qualifications

• GCSE Maths and English at grade 4/C or above are essential qualifications.
• Experience in safeguarding and customer service is required.

Responsibilities

• Source quality accommodation for international students and ensure their welfare.
• Coordinate admissions processes and maintain accurate records.

Skills

Safeguarding

Customer Service

Administrative Skills

Cultural Awareness

Education

GCSE Maths

GCSE English

Job description

Social network you want to login/join with:

Accommodation, Activities & Welfare Officer, Cambridge

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Client:

AOB Recruitment

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5017ead32803

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Job Role Purpose

• Source quality accommodation and assess homestays for international students.
• Ensure student welfare and social needs are met during their studies.
• Coordinate ESOL admissions and compliance processes.

Primary Duties and Responsibilities

• Liaise with the International Centre Manager for accommodation needs.
• Conduct annual inspections of homestay accommodations.
• Act as the first point of contact for accommodation and welfare issues.
• Organize social programs and transport for international students.

Admissions & Finance

• Ensure timely completion of admissions processes for international ESOL students.
• Maintain accurate records and liaise with finance for homestay payments.
• Support international sales targets for homestay income generation.

Key Relationships

• Internal: International Centre Manager, Head of Department, Finance department.
• External: International students, agents, homestay providers.

Employee Profile

• Essential qualifications include GCSE Maths and English at grade 4/C or above.
• Experience in safeguarding, customer service, and administrative roles is required.
• Must be able to work unsociable hours and have a positive attitude towards diverse cultures.