Accommodation, Activity and Welfare Officer

Clarus Education; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Accommodation, Activities, and Welfare Officer to support international students in Cambridge. This role involves sourcing quality accommodation, ensuring student welfare, and coordinating administrative tasks related to visa applications. The ideal candidate will have proven experience in a similar role, strong organisational and interpersonal skills, and a passion for providing outstanding support services. Join a dynamic team and enjoy a comprehensive benefits package, including generous leave, gym membership, and professional development opportunities.

Benefits

Generous annual leave plus bank holidays

Membership of a competitive pension scheme

Free gym membership

Discounted fitness classes

Exclusive staff discounts

Discounted courses

BUPA Health Expenses cash plan

Free on-site parking

Employee Assistance Programme

Flexible/agile working opportunities

Qualifications

• Experience in accommodation and welfare roles within education.
• Strong organisational skills and ability to work independently.

Responsibilities

• Source and assess Homestay accommodation for international students.
• Support student wellbeing and social integration throughout their studies.

Skills

Organisational Skills

Interpersonal Skills

Customer Service

Safeguarding Training

Education

GCSE Maths and English at grade 4/C or above

Job description

Accommodation, Activity and Welfare Officer

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Accommodation, Activities and Welfare Officer

Cambridge

Full time / Permanent

The Role

Reporting to the International Centre Manager, you will play a vital role in supporting our international students' accommodation and welfare needs. Your responsibilities will include:

• Sourcing and assessing high-quality Homestay accommodation, including undertaking health, safety, and safeguarding checks
• Supporting student wellbeing and ensuring their social integration throughout their time at CRC
• Coordinating administrative tasks relating to ESOL admissions, visa processing, and compliance
• Assisting with marketing, recruitment, and wider activities across the International Office

Please note: this role requires flexibility, including availability during evenings, weekends, and bank holidays.

The primary purpose of this job role is to:

• Source quality accommodation and assess Homestays for international students, including safeguarding and health and safety checks.
• Ensure that student welfare and social needs are met during their programme of study.
• Coordinate with ESOL admissions, visa applications and compliance processes, checking eligibility for funding against the criteria.
• Supporting with administrative, marketing and recruitment activities within the International Office as required.

What We’re Looking For

We are looking for a candidate with:

• Proven experience in a similar accommodation and welfare role within an educational environment
• Strong organisational and interpersonal skills
• The ability to work independently and as part of a team
• A student-centred approach with a passion for providing outstanding support services

Qualifications:

• Good standard of general education including GCSE Maths and English at grade 4/C or above or equivalent relevant experience.

Experience:

• Experience with Safeguarding training.
• Experience in engaging with people and assessing homestay accommodation.
• Experience in an administrative role supporting with visa applications.
• Experience in a customer service environment.

Why Join Us?

As a valued member of our team, you’ll enjoy a comprehensive benefits package, including:

• Generous annual leave plus bank holidays
• Membership of a highly competitive pension scheme
• Free gym membership and access to discounted fitness classes
• Exclusive staff discounts on Apple products and major retail outlets
• Discounted courses and professional development opportunities
• BUPA Health Expenses cash plan and access to Occupational Health services
• Free on-site parking and on-campus dining options including Costa Coffee and Starbucks
• Independent counselling support through our Employee Assistance Programme
• Opportunities for flexible/agile working, including some work-from-home by arrangement

We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed.

The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references.

This post is not exempt from the Rehabilitation of Offenders Act 1974.

To apply for this opportunity your detailed CV to Clarus Education now to be considered. We will be contacting those shortlisted within 48 hours of an application.

Please see our website page headed ‘About’ and scroll to the bottom to see our ‘Privacy Notice’ for an explanation about how we use information we collect about you.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education

• Industries

  Staffing and Recruiting, Education Administration Programs, and Higher Education

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