Accessibility Lead – Live Events & Fan Experience

Live Nation Entertainment Inc; Greater London; Sur place; GBP 52 000 - 70 000; Plein temps

Résumé du poste

Live Nation Entertainment Inc, via Cuffe & Taylor, is seeking an Accessibility Manager to plan and deliver accessible ticketing, facilities and services across events. The role involves developing systems, processes, and on-site delivery, and engaging with partners and staff to ensure inclusive experiences.

You will work with disability organisations, stay abreast of best practices, conduct on-site audits, debrief events, and report insights to influence strategy.

Qualifications

• Experience in accessibility management or related field.
• Knowledge of accessibility legislation (Equality Act 2010).
• Experience liaising with disability organisations and advocacy groups.
• Experience with ticketing systems such as Nimbus or Ticketmaster.

Responsabilités

• Develop and manage systems for accessible ticketing across events.
• Collaborate with Live Nation to align with accessibility charter.
• Create and maintain Accessibility Management Plans and staff handbooks.
• Project manage delivery of accessible facilities at events.
• Build relationships with disability and inclusivity organisations.
• Stay informed on accessibility innovations and best practices.
• Conduct on-site audits of accessibility facilities and document findings.
• Debrief events and report fan feedback to influence strategy.
• Support event management on-site and in administration tasks.
• Monitor accessibility and customer service on-site during events.
• Undertake ad hoc duties as required.
• Demonstrate strong understanding of accessibility requirements.

Connaissances

Project management

Stakeholder engagement

Accessibility standards

On-site operations

Communication

Microsoft Office / Excel

Equality Act knowledge

Outils

Nimbus

Ticketmaster

Description du poste

Live Nation Entertainment Inc, via Cuffe & Taylor, is seeking an Accessibility Manager to plan and deliver accessible ticketing, facilities and services across events. The role involves developing systems, processes, and on-site delivery, and engaging with partners and staff to ensure inclusive experiences.

You will work with disability organisations, stay abreast of best practices, conduct on-site audits, debrief events, and report insights to influence strategy.