Accessibility Coordinator

MPS - Motion Picture Solutions; Greater London; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Access to hybrid and remote working

Cinema perks

25 days' Annual Leave

Employee ownership bonus

Rental housing deposit support

Job summary

Join MPS as an Accessibility Coordinator and coordinate accessibility projects across our client base, ensuring accurate, on-time delivery of audio description and SDH services. The role sits within the Production team and involves developing team systems, onboarding, and supporting freelancers and vendors.

You will liaise with clients and internal teams, provide weekend on-call support, and help optimise workflows in a fast-paced environment that serves global cinema audiences.

Qualifications

• 3-5 years plus experience in a subtitling/accessibility role in the media industry.
• Understanding of different type of video and encoding formats, including VOD and Home Entertainment Requirements.
• Knowledge of Audio Description and Hard Of Hearing.
• Fluent written and spoken English with a second language; Arabic, Chinese, Korean or Thai would be an advantage.

Responsibilities

• Coordinate accessibility projects from planning through to completion with the MPS client base.
• Provide general subtitling and localisation services as needed and advise clients on subtitling queries.
• Serve as a point of contact for AM and other departments with Access queries; communicate with clients, vendors and freelancers; escalate issues appropriately.
• Assist and support freelancers and vendors; provide weekend on-call and overtime support for the Subtitling & Accessibility team when required.
• Plan and organise projects to ensure on-time delivery; understand workflows for efficient handover and pickup.

Skills

Subtitling & accessibility experience

Project coordination

Communication skills

Microsoft Excel

Tools

Subtitling software

Microsoft Office Suite

Excel

Access databases

Job description

Drive Global Film Delivery. Elevate The Cinema Experience.

Join MPS as an Accessibility Coordinator and play a key role in ensuring the delivery of high-quality accessibility services across film releases. Working collaboratively with clients, internal teams, and external partners, you will coordinate projects from planning through to completion, ensuring accessible content is delivered accurately, on time, and to the highest standards. You'll help drive service excellence, support continuous improvement, and contribute to making content accessible to diverse audiences.

What You’ll Do:

The purpose of this role is to work within the Production team, coordinating accessibility projects for the MPS client base, as well as helping develop the team’s systems and generally covering any subtitle delivery. The job is fast-paced and requires a methodical approach, attention to detail and good team communication skills.

The role requires excellent understanding of Digital Cinema and its supporting services.

Accessibility (60%)

• Work alongside Accessibility Specialist to coordinate accessibility (audio description and SDH) projects from beginning to end
• Handle any onboarding duties (resource hunting as well as demos)
• Take on access reviews as and when needed
• Work closely with Accessibility Specialist and Head of Dept to ensure internal standards and procedures are adhered to

Subtitling and Localisation (20%)

• Provide general subtitling and localisation services as and when required
• Advise clients or internal teams on subtitling queries

Communication & team work (10%)

• Be a point of contact for AM and other departments with Access queries
• Communicate effectively with clients, vendors and freelancers alike
• Escalate issues with Accessibility Specialist and Head of dept judiciously
• Assist and support freelancers and vendors
• Provide weekend on-call and overtime support for the Subtitling & Accessibility team when required

Planning & Organising (10%)

• Work closely with the other team members and internal teams to ensure that projects are delivered on time
• Understand the workflows in order to effectively handover and pick up the projects when required
• Advise internal teams and clients on workflows, turnarounds and deliverables

What You’ll Bring:

• 3-5 years plus experience in a subtitling/accessibility role in the media industry
• Comprehensive understanding of the Digital Cinema Model

Why MPS?

Be part of a global leader in theatrical content distribution. We’re innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide

• Brand Ambassador: You represent MPS with professionalism, warmth, and purpose—bringing a human touch to everything you do.
• Exceptional Communicator: Clear, confident, and articulate across written and verbal channels.
• Customer-Centric: You go the extra mile to deliver outstanding service, with a meticulous eye for detail.
• Organised Multitasker: You thrive in fast-paced environments, managing multiple priorities with precision.
• Time-Smart: You know how to prioritise and deliver on time—every time.
• Adaptable & Calm Under Pressure: You stay cool, flexible, and focused when things shift or escal.
• Solution-Oriented: Quick to spot issues and quicker to resolve them with practical, thoughtful solutions.
• Strong Interpersonal Skills: You build trust with clients, partners, and teams, and you’re a great listener.
• Discreet & Reliable: Trusted with confidential information and always act with integrity.
• Tech-Savvy: Proficient with modern office tools and systems, including Microsoft Office Suite—especially advanced Excel.
• Industry Knowledge: Deep understanding of electronic content delivery and hard drive replication within the theatrical distribution space.
• Detail-Driven: You care about accuracy—nothing slips through the cracks.
• Culturally Aware: You bring inclusivity and empathy to your global interactions.
• Positive & Proactive: A team player who’s motivated to make a meaningful impact.
• Strong Communication Skills: Able to convey technical and operational information clearly to both technical and non-technical audiences.

Qualifications/Experience

• Understanding of different type of video and encoding formats, also VOD and Home Entertainment Requirements
• Good knowledge of subtitling software
• Knowledge of Audio Description and Hard Of Hearing
• Ease with numbers and Microsoft programs
• Fluent written and spoken English with a second language. Arabic, Chinese, Korean or Thai would be an advantage.
• Experience of Access databases

Benefits

• Access to EOT(Employee Ownership Trust) tax-free bonus
• 25 days' Annual Leave
• Enhanced Parental Leave
• Enhanced Sick Leave
• Retention recognition - extra perks at key milestones: from increased employer pension to private medical care
• Birthday or work anniversary day off on us
• Cinema perks, including access to premieres and special screenings
• Rental Housing Deposit Support
• Access to hybrid and remote working arrangements
• Volunteering Day off