Access Control / Intercom Engineer

CBW Staffing Solutions; Greater London; On-site; GBP 50,000 - 52,000; Full time

Benefits offered by this job

Private healthcare insurance

Company pension

24 days holiday + bank holidays

Travel allowance £160/month

Job summary

CBW Staffing Solutions is seeking an Access Control / Intercom Engineer to service and maintain high-end residential buildings around Canary Wharf, London. The role covers access control, door entry and intercom systems with a focus on fault-finding, PPMs and on-site support.

You will be responsible for programming, commissioning and occasional installation tasks, while maintaining strong customer relations and adhering to health & safety standards.

Qualifications

• Proven experience working on access control, door entry and intercom systems.
• Experience carrying out PPMs, servicing, repairs and fault‑finding.
• Knowledge of systems from manufacturers such as Paxton, Videx, BPT, Comelit, Hikvision, TDSi, Gallagher, Honeywell, Salto or similar.

Responsibilities

• Carrying out planned preventive maintenance (PPMs) on access control, door entry and intercom systems.
• Diagnosing faults and completing remedial works across a portfolio of high‑end residential buildings.
• Installing and replacing access control and intercom equipment as required.
• Programming and commissioning new or replacement devices.
• Attending reactive call‑outs and resolving system faults efficiently.
• Liaising with residents, site teams and property managers to ensure excellent customer service.
• Completing service reports and providing recommendations following maintenance visits.
• Ensuring all work is completed in line with current industry standards and health & safety regulations.

Skills

Access control knowledge

Intercom systems

Fault finding

Customer-facing communication

Independent working

Tools

Paxton

Videx

BPT

Comelit

Hikvision

TDSi

Gallagher

Honeywell

Salto

Job description

Access Control / Intercom Engineer – FM Service Provider – London (Foot Mobile) – £50,000 to £52,000 – CIS or PAYE Options Available

Exciting opportunity to work for an established FM service provider situated in London. CBW are currently recruiting for an Access Control / Intercom Engineer to work across seven high‑end residential buildings, primarily around the Canary Wharf area.

The successful candidate will have proven experience servicing, maintaining, fault‑finding and repairing access control, door entry and intercom systems within residential or commercial properties. In return, the company is offering a competitive salary of up to £52,000, overtime opportunities, and further technical training and development.

Package & Working Hours

• £50,000 – £52,000 (depending on experience)
• £180 – £220 per day CIS (depending on experience)
• Overtime available
• Working hours: 7.30am – 5.00pm Monday to Thursday & 7.30am – 4.00pm Friday
• £160 per month travel allowance
• 24 days holiday + bank holidays
• Private healthcare insurance
• Ongoing technical training and development
• Company pension

Key Responsibilities

• Carrying out planned preventative maintenance (PPMs) on access control, door entry and intercom systems.
• Diagnosing faults and completing remedial works across a portfolio of high‑end residential buildings.
• Servicing and maintaining a wide range of systems including:
  • Audio and video intercom systems
  • Access control systems
  • Door entry systems
  • Magnetic locks and electric strikes
  • Proximity, fob and card access systems
  • Automatic door release systems
  • Gate entry systems (where applicable)
• Installing and replacing access control and intercom equipment as required.
• Programming and commissioning new or replacement devices.
• Attending reactive call‑outs and resolving system faults efficiently.
• Liaising with residents, site teams and property managers to ensure excellent customer service.
• Completing service reports and providing recommendations following maintenance visits.
• Ensuring all work is completed in line with current industry standards and health & safety regulations.

Requirements

• Proven experience working on access control, door entry and intercom systems.
• Experience carrying out PPMs, servicing, repairs and fault‑finding.
• Knowledge of systems from manufacturers such as Paxton, Videx, BPT, Comelit, Hikvision, TDSi, Gallagher, Honeywell, Salto or similar.
• Strong understanding of electronic security systems and associated hardware.
• ECS Card or CSCS Card (preferred).
• IPAF or PASMA (advantageous but not essential).
• Strong problem‑solving skills and ability to work independently.
• Excellent communication and customer‑facing skills.
• Ability to provide references and relevant industry qualifications.