Access Control Field Service Engineer — Company Vehicle

Wiggett Group; Bromley; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Benefits

Job summary

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance and fault repairs across social housing contracts in London. You will diagnose faults, carry out repairs and maintain access control systems on live occupied properties, ensuring safety and compliance while delivering excellent customer service on every site.

Ideal candidates will work autonomously in the field, manage their workload effectively, and represent the

Qualifications

• Proven experience as a Security/Access Control Service Engineer.
• Fault finding, servicing and reactive maintenance expertise.
• Full UK driving licence.

Responsibilities

• Carry out planned servicing and preventative maintenance of access control systems.
• Diagnose and rectify faults on access control systems as part of reactive works.
• Attend emergency call-outs to restore system functionality promptly.
• Work on associated systems including door entry & intercom, magnetic locks, keypads and readers.
• Test systems after repairs to confirm full operation.
• Complete accurate job reports, service records and compliance documentation.
• Communicate clearly with residents, housing officers and internal teams.
• Coordinate with supervisors and other engineers to manage workload and priorities.

Skills

Fault finding

Servicing

Reactive maintenance

Customer service

Communication

Driving licence

Education

Security Systems qualification

Tools

Access control systems (standalone & networked)

Door entry systems

Intercom systems

Job description

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance and fault repairs across social housing contracts in London. You will diagnose faults, carry out repairs and maintain access control systems on live occupied properties, ensuring safety and compliance while delivering excellent customer service on every site.

Ideal candidates will work autonomously in the field, manage their workload effectively, and represent the