Access Control Field Service Engineer

Wiggett Group PLC; Greater London; Remoto; GBP 40.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company vehicle

Benefits

Descrizione del lavoro

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across social housing contracts in London. This role focuses on servicing live occupied properties to keep access control systems compliant and safe for residents.

You will diagnose faults, perform repairs, and maintain a high standard of customer service while representing the Wiggett Group on site.

Competenze

• Proven experience as Security/Access Control Service Engineer.
• Strong fault-finding, servicing and reactive maintenance skills.
• Hands-on experience with standalone and networked access control systems.
• Knowledge of health and safety practices on occupied sites.
• Ability to work independently and manage daily workload.
• Excellent customer service and clear communication.
• Full UK driving licence.

Mansioni

• Carry out planned servicing and preventative maintenance of access control systems.
• Diagnose and rectify faults on access control systems.
• Attend emergency call-outs to restore system functionality.
• Work on related systems such as door entry, intercoms, magnetic locks, keypads, fobs and proximity readers.
• Test systems after repairs or servicing to confirm operation.
• Complete accurate job reports, service records and compliance documentation.
• Communicate clearly with residents, housing officers and internal teams.
• Collaborate with supervisors and engineers to manage workload and priorities.

Conoscenze

Fault finding

Servicing

Access control

Customer service

Communication

Driving licence

Formazione

City & Guilds / NVQ in Security Systems

Strumenti

Access control systems

CCTV interfaces

Door entry systems

Intercom systems

Descrizione del lavoro

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across social housing contracts in London. This role focuses on servicing live occupied properties to keep access control systems compliant and safe for residents.

You will diagnose faults, perform repairs, and maintain a high standard of customer service while representing the Wiggett Group on site.