Security Engineer (Access Control)

Wiggett Group PLC; Greater London; In loco; GBP 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

The Wiggett Group PLC is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across our social housing contracts in London. You will diagnose faults, perform repairs, and maintain access control systems to keep them safe and fully operational for residents.

Based in London, this role requires autonomous field work on live sites, strong customer service, and adherence to health and safety standards while representing the

Competenze

• Proven experience as a Security/Access Control Service Engineer.
• Strong fault finding, servicing and reactive maintenance skills.
• Hands-on experience with standalone and networked access control systems.
• Knowledge of health and safety practices and working on occupied sites.
• Ability to work independently with a proactive workload approach.
• Strong customer service and communication skills.
• Experience in social housing or local authority contracts.
• Full UK driving licence.

Mansioni

• Carry out planned servicing and preventative maintenance of access control systems.
• Diagnose and rectify faults on access control systems as part of reactive works.
• Attend emergency call-outs to restore system functionality promptly.
• Work on associated systems such as door entry, intercoms, magnetic locks, readers, and CCTV interfaces.
• Ensure works comply with manufacturer guidelines and health & safety regulations.
• Test systems after repairs or servicing to confirm full operation.

Conoscenze

Access control systems

Fault finding

Maintenance

Customer service

Independent work

Driving licence

Formazione

City & Guilds NVQ in Security Systems

Strumenti

Access control hardware

Descrizione del lavoro

Security Engineer - Service & Maintenance

About the Role

The Wiggett Group is seeking an experienced Access Control Service Engineer to deliver planned servicing, reactive maintenance, and fault repairs across our social housing contracts in London.This role is heavily service and maintenance focused, working on live occupied properties, ensuring access control systems remain fully operational, compliant, and safe for residents. You will be responsible for diagnosing faults, carrying out repairs, and maintaining a high standard of customer service while representing the Wiggett Group on site.This is an excellent opportunity for an engineer who enjoys problem-solving, working autonomously in the field, and developing their career within a growing Fire & Security division.

Key Responsibilities

• Carry out planned servicing and preventative maintenance of access control systems
• Diagnose and rectify faults on access control systems as part of reactive works
• Attend emergency call-outs to restore system functionality promptly
• Work on associated systems where required, including:
• Door entry & intercom systems
• Magnetic locks, strikes, keypads, fobs & proximity readers
• Basic CCTV and intruder alarm interfaces
• Ensure all works are completed in line with manufacturer guidelines, industry standards, and health & safety regulations
• Test systems following repairs or servicing to confirm full operation

Requirements

• Proven experience as a Security / Access Control Service Engineer
• Strong background in fault finding, servicing, and reactive maintenance
• Hands-on experience with access control systems (standalone & networked)
• Knowledge of health & safety practices and site working in occupied properties
• Ability to work independently and manage your own daily workload
• Strong customer service and communication skills
• Experience working within social housing or local authority contracts
• Full UK driving licence

Desirable (but not essential):

• City & Guilds, NVQ, or equivalent Security Systems qualification