Access and Participation Administration Officer

Arden University; Coventry; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

Arden University is seeking an Access and Participation Administration Officer to provide essential administrative support to the Access and Participation team. This role involves managing multiple commitments, ensuring efficient operations, and contributing to strategic initiatives in a collaborative environment. The position offers a competitive salary and excellent benefits, including generous holiday allowance and a pension plan.

Benefits

30 days holiday + bank holidays

Generous pension plan

Private Medical Insurance coverage

Access to Perkbox benefits

Free Arden course for employees

Qualifications

• Educated to A-Level standard with GCSE English and Maths.
• Strong administrative skills with excellent attention to detail.
• Proficient in Microsoft Office 365.

Responsibilities

• Provide effective administrative support to the Access and Participation team.
• Manage and monitor various commitments to meet demands and deadlines.
• Utilise Microsoft tools for administrative tasks.

Skills

Administrative skills

Attention to detail

Time management

Digital literacy

Communication

Education

A-Level standard or equivalent

GCSE English and Maths (Grade C or above)

Tools

Microsoft Office 365

Job description

Salary: £28,000 -£30,000

Employment type: Permanent

Hours per week: 37

Reporting into:Director of Quality, Access and Participation

Department: Office of Effectiveness, Quality and Compliance

Click here to read the full job description and view our excellent benefits here

This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry head office. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.This role will be based full time from our Coventry head office.

About Arden University:

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About the Opportunity:

The Access and Participation Administration Officer will provide effective administrative support to the Access and Participation team while working closely with key stakeholders across the University to support the delivery of Access and Participation priorities and strategic interventions.

• The role requires managing and monitoring various commitments, balancing conflicting workloads to meet Access and Participation demands and deadlines.
• Effective time management and the ability to respond positively to unexpected demands are crucial.
• The Access and Participation Administration Officer will utilise Microsoft tools (Word, Excel, PowerPoint) for administrative tasks and demonstrate a high degree of digital and data literacy, continuously developing skills in line with the University's evolving direction.Additionally, this role will monitor merchandise stock levels and organise the distribution of materials as and when required.
• By providing comprehensive administrative support, the Access and Participation Administration Officer ensures the smooth and efficient operation of the team’s functions, contributing to the successful implementation of strategic initiatives and fostering a collaborative environment within the institution.

About You:
The Access and Participation Administrator Officer provides high-quality administrative support to the Access and Participation team and works collaboratively with stakeholders across the University to ensure the delivery of strategic Access and Participation priorities. The role involves managing multiple commitments, meeting tight deadlines, and responding proactively to changing demands.

This role is central to ensuring the smooth, efficient functioning of the team and contributes directly to the implementation of initiatives and the creation of an inclusive, collaborative environment.

Essential requirements:

Educated to A-Level standard (or equivalent), with GCSE English and Maths (Grade C or above)

Strong administrative skills with excellent attention to detail

Proficient in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint)

Excellent written and verbal communication skills

Ability to manage multiple priorities, meet deadlines, and work under pressure

High level of digital and data literacy with willingness to develop further

Experience supporting teams with tasks such as meeting planning, minute-taking, and data management

Professional handling of sensitive and confidential information

Strong time management and organisational skills.

Able to work independently and take initiative

Willingness to travel to Arden University sites to monitor merchandising stock levels and contribute in team meetings

Desirable requirements:

• Experience working in a similar role in higher education or a UK educational institution
• Understanding of GDPR and data protection requirements
• Familiarity with SharePoint, Virtual Learning Environments (VLEs)Knowledge of current issues in UK higher educationand peer-to-peer digital platforms
• Experience supporting geographically distributed teams
• Formal IT qualification

Why Arden:

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, otherexcellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values:

Stand out, Progressive, Accessible, Resourceful, Kindness,reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Monday 2nd June 2025

Interviews to be held on week commencing Monday 9th June 2025

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion:

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer tothe guidancehere.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement:

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.