Academic Operations & Quality Coordinator

BIMM University; Birmingham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

A comprehensive benefits package

Job summary

BIMM University is seeking an Academic Services Coordinator to support the effective delivery of academic operations across governance, quality assurance, assessment and timetabling. The role involves overseeing cyclical activity, guiding colleagues and ensuring processes align with institutional requirements.

You will contribute to audit readiness and the continuous improvement of services and systems, with a focus on accuracy and compliance.

Qualifications

• Experience in higher education or regulated professional services.
• Strong knowledge of academic regulations, policies and procedures.
• Proven ability to handle complex operational activity.
• Ability to manage multiple priorities and meet deadlines.
• Comfort with systems and data for planning and reporting.

Responsibilities

• Manage key academic operations within assigned areas, ensuring regulations, policies and procedures are applied consistently.
• Oversee designated workstreams, ensuring activity meets deadlines and service expectations.
• Lead administration of assessment, progression and award processes, including boards preparation and support.
• Analyse institutional data, generate reports, identify trends and risks needing attention.
• Provide clear guidance on academic regulations and procedures to colleagues.
• Deliver governance support including committee administration, documentation and tracking actions.
• Build relationships across the University to support a joined-up approach to academic services.
• Contribute to reviewing and enhancing processes to improve efficiency, compliance and service quality.

Skills

Higher education experience

Regulatory knowledge

Data reporting

Stakeholder communication

Governance support

Education

Relevant degree

Job description

BIMM University is seeking an Academic Services Coordinator to support the effective delivery of academic operations across governance, quality assurance, assessment and timetabling. The role involves overseeing cyclical activity, guiding colleagues and ensuring processes align with institutional requirements.

You will contribute to audit readiness and the continuous improvement of services and systems, with a focus on accuracy and compliance.