Academic Operations & Compliance Coordinator

BIMM University; Manchester; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Job summary

BIMM University is seeking an Academic Services Coordinator to help ensure the smooth delivery of academic operations across quality assurance, assessment, governance, timetabling, partnerships and regulatory compliance.

This role supports audit readiness and continuous improvement of services, with cross-campus collaboration across BIMM's nine campuses, including Manchester. Experience in higher education and solid policy knowledge are valued in a collaborative, inclusive environment.

Qualifications

• Experience working in higher education or another regulated professional services environment.
• Strong knowledge of academic regulations, policies and procedures, and confidence applying them in practice.
• Experience handling complex operational activity and making informed decisions within established frameworks.
• The ability to manage multiple priorities, coordinate cyclical activity and meet competing deadlines.
• Confidence using systems and data to support operational planning, reporting and decision‑making.
• Excellent organisational skills, with a high level of accuracy and attention to detail.
• Strong communication and interpersonal skills, with the ability to build effective relationships across a range of stakeholders.
• A collaborative approach and a commitment to providing an inclusive, accessible and high‑quality service.
• An interest in continuous improvement and the effective use of digital tools, including AI, to support ways of working.

Responsibilities

• Manage key academic operations within assigned areas, ensuring regulations, policies and procedures are applied consistently.
• Oversee designated workstreams, ensuring activity is completed to agreed standards, deadlines and service expectations.
• Lead the administration of assessment, progression and award processes, including preparing for and supporting academic boards.
• Maintain and analyse information held within institutional systems, producing reports and identifying trends, risks or areas requiring attention.
• Provide clear and practical guidance to colleagues on academic regulations, policies and operational procedures.
• Deliver high-quality governance support, including committee administration, documentation, record keeping and action tracking.
• Build effective working relationships across the University to support a joined‑up and consistent approach to academic services.
• Contribute to the review and enhancement of processes, helping to improve efficiency, compliance and service quality.

Job description

BIMM University is seeking an Academic Services Coordinator to help ensure the smooth delivery of academic operations across quality assurance, assessment, governance, timetabling, partnerships and regulatory compliance.

This role supports audit readiness and continuous improvement of services, with cross-campus collaboration across BIMM's nine campuses, including Manchester. Experience in higher education and solid policy knowledge are valued in a collaborative, inclusive environment.