This 12-month fixed-term post covers maternity leave within Ace Centre's Service Delivery Team, working alongside AAC Consultants and Engineers. The work centres on helping children and adults with communication difficulties, setting up and personalising voice output equipment, building communication resources and training clients and carers. The role mixes indirect supervision with a small independent caseload, delivered across homes, schools, hospitals and community settings with travel and occasional overnight stays. An enhanced DBS and a vehicle with business insurance are needed to take the post.
What the job involves
- Work a small caseload independently, under indirect supervision of an AAC Consultant
- Train clients and carers on programming and maintaining communication equipment
- Install client equipment and deliver training after assessment
- Provide onsite, telephone and remote implementation support after initial assessment
- Develop paper-based communication resources using specialist software
- Set up and personalise voice output equipment, support its use and train others to do the same
- Prepare equipment and materials for demonstration and loan during assessment
- Make modifications and adaptations to resources and take backups afterwards
- Develop and deliver assessment‑related, client‑focused training materials
- Create bespoke resources on request
- Maintain client and equipment records on relevant databases
- Give general AAC advice and information as required
Qualifications
- NQF or QCF level 4 or above, or equivalent knowledge, training and experience
Experience
- Experience of working in an education, health or social care setting
Skills & knowledge
- Excellent written and verbal communication skills
- Familiarity with IT, including MS Office
- Working effectively with a range of people and as a team member
- Managing own time and prioritising own workload
Checks & eligibility
- Enhanced DBS certificate
- Car driver using own car with appropriate business insurance
Other
- Empathy with and understanding of Ace Centre's client group
- Self‑motivated
- Willing to work flexibly when required
Nice to have
- Experience of working with individuals with communication and/or physical disabilities, their families and the professionals who support them
- Knowledge of a range of AAC and AT solutions and applications
- Education, health or social care related qualification
What’s offered
- CPD opportunities
- Competitive salary
- Membership of a generous pension scheme with Greater Manchester Pension Fund