7.5T Driver & Trade Counter Pro | Customer Delivery Expert

GAP Ltd.; Ashford; Hybrid; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Christmas shutdown

Industry leading salary

33 days holiday

Life assurance

Employee discounts

Job summary

GAP Ltd. in Ashford is seeking a 7.5T Delivery Driver/Trade Counter Assistant to join our busy Trade Counter team.

You will handle customer service at the counter and perform local deliveries, ensuring accurate orders and safe transportation of goods. The role requires a full UK driving licence (C1) with few points, a proactive, customer-focused attitude and the ability to work both independently and as part of a small team.

Qualifications

• Full UK manual driving licence (C1) with no more than 6 points.
• Experience working at a trade counter, in retail, warehouse or distribution.
• Strong customer service skills with clear communication.
• Basic numeracy for cash handling and stock counting.
• Ability to lift and carry heavy items safely.
• Proficient with basic IT systems and stock/POS software.

Responsibilities

• Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
• Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
• Prepare customer orders and pick lists accurately for collection and delivery.
• Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads.
• Operate POS systems and process cash, card and account transactions following company procedures.
• Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
• Support stocktakes and regular cycle counts, reporting discrepancies to management.
• Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
• Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.

Skills

Driving Licence C1

Van/LCV experience

Customer service

Stock control

IT systems

Tools

POS systems

Stock control software

Job description

GAP Ltd. in Ashford is seeking a 7.5T Delivery Driver/Trade Counter Assistant to join our busy Trade Counter team.

You will handle customer service at the counter and perform local deliveries, ensuring accurate orders and safe transportation of goods. The role requires a full UK driving licence (C1) with few points, a proactive, customer-focused attitude and the ability to work both independently and as part of a small team.