Trade Counter & Driver: Customer Focus, 33 Days Holiday + Bonus

GAP Ltd.; Wales; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

33 days holiday

Career development

Life assurance

Employee discounts

Job summary

GAP Ltd. in Deeside is recruiting for a Trade Counter Assistant/Driver to support daily counter operations and deliveries. You will provide in-person and phone customer service, manage stock and orders, and ensure safe transport of goods.

Ideal candidates will have a full UK driving licence, experience in retail or warehouse environments, and a proactive, can-do attitude. The role features a competitive salary, bonuses, and progression opportunities within GAP Ltd.

Qualifications

• Full UK manual driving licence with no more than 6 points.
• Experience at a trade counter, in retail, warehouse or distribution is desirable.
• Strong customer service skills with clear verbal communication.
• Basic numeracy for cash handling and stock counting.
• Ability to work independently and as part of a small team, prioritising tasks.
• Physically fit and able to lift and carry heavy items.
• Proficient with IT systems, email and stock control/POS software.

Responsibilities

• Serve trade and retail customers at the trade counter, including processing sales, providing product advice and checking stock availability.
• Receive and unpack deliveries, label and store stock correctly, and rotate inventory to maintain stock integrity.
• Prepare customer orders and pick lists accurately for collection and delivery.
• Carry out local deliveries and collections safely using company vehicles; load and unload goods and secure loads appropriately.
• Operate point-of-sale (POS) systems and process cash, card and account transactions following company procedures.
• Maintain a clean, safe and organised counter and yard area including basic housekeeping and waste disposal.
• Support stocktakes and regular cycle counts, reporting discrepancies to management.
• Provide phone and email support for customer enquiries, order tracking and basic product specification queries.
• Adhere to health and safety policies, manual handling procedures and vehicle checks before each shift.

Skills

Driving licence

Customer service

Stock control

Cash handling

IT systems

Teamwork

Tools

POS software

Stock control software

Job description

GAP Ltd. in Deeside is recruiting for a Trade Counter Assistant/Driver to support daily counter operations and deliveries. You will provide in-person and phone customer service, manage stock and orders, and ensure safe transport of goods.

Ideal candidates will have a full UK driving licence, experience in retail or warehouse environments, and a proactive, can-do attitude. The role features a competitive salary, bonuses, and progression opportunities within GAP Ltd.