5-Star Hotel Waiter/Waitress — Guest Experience Expert

The Stafford London; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Stafford London is seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.

You will provide food and drinks service, assess guest needs, and contribute to an efficient, high‑quality service while maintaining composure under pressure and participating in training sessions.

Qualifications

• A passion for 5* guest service.
• Eager to learn & open to training and development.
• A positive attitude and forward-thinking approach.

Responsibilities

• Providing an excellent guest service experience.
• Food and Drinks service.
• Assessing a customer’s needs and making appropriate recommendations.
• Assisting the team to ensure an efficient service is provided to our guests.
• Being an excellent communicator and take a hands-on approach to your role.

Skills

Guest service

Communication

Teamwork

Job description

The Stafford London is seeking a charming, energetic, guest orientated individual who is passionate about delivering excellent guest experiences by being intuitive and proactive about our guests’ needs.

You will provide food and drinks service, assess guest needs, and contribute to an efficient, high‑quality service while maintaining composure under pressure and participating in training sessions.