Shift Engineer

The Stafford London; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Private Healthcare

Life Insurance

Rewards & lifestyle benefits

Employee recognition programme

Training and development

Referral scheme

Season ticket loan

Food & beverage discount

Job summary

The Stafford London is seeking an experienced Shift Engineer to join our luxury hotel team. You will perform regular maintenance, address faults, and carry out preventive work on building systems to ensure guest comfort and safety.

You will respond promptly to guest requests, investigate failures to determine root causes, and coordinate with other departments while complying with health and safety guidelines. Opera PMS experience is essential.

Qualifications

• Experience in a luxury hotel setting preferred.
• Proven ability to perform preventive maintenance and repairs.
• Strong problem-solving and communication skills.

Responsibilities

• Perform regular inspections, preventive maintenance and repairs on property systems.
• Respond to guest maintenance requests promptly in rooms and public areas.
• Investigate equipment failures to identify root causes and implement fixes.
• Ensure safety regulations are followed and hazards addressed.
• Collaborate with departments to complete tasks efficiently.
• Demonstrate strong problem-solving skills for complex issues.

Skills

Electrical systems

Tools proficiency

Opera PMS experience

Team player

Communication skills

Tools

Opera PMS

Job description

We are currently looking for an experienced and motivated Shift Engineer to join our team at The Stafford London Hotel.

The Shift Engineer is responsible for addressing and resolving maintenance issues, conducting preventive maintenance, and ensuring guest comfort and safety, adhering to health and safety procedures.

About The Stafford London

Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence.

The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks.

About the role, what will I be doing?

• Perform regular inspections, carry out preventive maintenance, and repairs in and around the Property as well as on equipment, and systems to ensure they operate efficiently and safely.
• Respond promptly to guest requests for maintenance or repairs in guest rooms, common areas, and meeting spaces.
• Investigate equipment failures to determine root causes and implement corrective actions.
• Ensure compliance with safety regulations and guidelines and take appropriate measures to address safety hazards in the workplace.
• Collaborate with various departments to ensure tasks are completed efficiently.
• Strong problem-solving skills to address complex maintenance issues.

Who are we looking for?

• Strong knowledge of electrical systems, and general building maintenance
• Proficiency in using hand and power tools
• Previous experience in a similar role in a luxury hotel working with a PMS (Opera) system is essential
• Highly organized, multitasking individual with a positive attitude & a team player
• Ability to manage varying needs and prioritizing to ensure the best business results
• Excellent communication skills

Our Benefits includes:

• 28 days holiday which increases with length of service to a maximum of 33 days
• Private Healthcare option & Life Insurance
• A choice of rewards and lifestyle benefits
• Employee recognition programme
• Training and development opportunities
• Access to Wagestream appReferral Scheme: £1000 for referring a Chef, £500 for other permanent position(terms and conditions applies)
• Interest free season ticket loan
• 50% Food and Beverage discount in our venues

If the role sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you!

The successful candidate must already have eligibility to work in the UK.