5-Star Breakfast Server - Luxury Guest Experience

Fairmont

Knutsford

On-site

GBP 21,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Spa and golf discounts
Friends & family rates
20% off food & beverage
Colleague restaurant
Training & development opportunities
Pension and benefits
28 days holiday including public &Bank

Job summary

Fairmont Cheshire, The Mere in Knutsford, Cheshire, invites you to join a luxury five-star team delivering memorable dining experiences. You will welcome guests, share knowledge of the menu and hotel offerings, and provide attentive service across all dining experiences.

You will be part of a dynamic team, upholding service standards while adapting to a fast-paced environment. The role offers opportunities for development and a collaborative, guest-focused culture.

Qualifications

  • 1-2 years of serving or hosting experience in a luxury hospitality environment
  • Passion for delivering 5-star hospitality experiences
  • Empathetic with strong guest rapport and ability to read cues
  • Ability to remain calm and courteous under pressure
  • Team player with flexibility to multi-task

Responsibilities

  • Deliver service to the highest industry standards with a personal touch as one team
  • Engage with guests to provide exceptional dining experiences
  • Assist guests with menu choices in an informative and enthusiastic way
  • Take reservations with all required details
  • Upsell and promote offers, promotions, and hotel experiences
  • Share knowledge of hotel services and Fairmont Cheshire, The Mere stories

Skills

Customer service
Upselling
Teamwork
Calm under pressure
Friendly demeanor

Job description

Fairmont Cheshire, The Mere in Knutsford, Cheshire, invites you to join a luxury five-star team delivering memorable dining experiences. You will welcome guests, share knowledge of the menu and hotel offerings, and provide attentive service across all dining experiences.

You will be part of a dynamic team, upholding service standards while adapting to a fast-paced environment. The role offers opportunities for development and a collaborative, guest-focused culture.

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