488382 National Operations Support Officer

Government Recruitment Service; West of England; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Government Recruitment Service is hiring a National Operations Support Officer in Bristol. The role focuses on supporting operational services, maintaining processes and documentation to ensure national service consistency, and assisting regional teams.

You will help manage issues affecting the national service, support the National Product Manager with national requirements, and operate within a hybrid work pattern (2 days remote).

Responsibilities

• Support the achievement of national service consistency by maintaining processes, workflows and documentation that support this
• Support the management of issues that affect the national service or products
• Provide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption

Job description

488382 National Operations Support Officer

Can you help deliver consistent, high-quality services that meet the needs of customers?

Have you got experience of supporting operational services and identifying opportunities for continuous improvement?

Are you customer-focused, organised and confident working with others to resolve issues and maintain service standards?

Support the achievement of national service consistency by maintaining processes, workflows and documentation that support this

Support the management of issues that affect the national service or products

Provide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption

Proud member of the Disability Confident employer scheme

Company: Government Recruitment Service

Salary: from £32,027 a year

Hours: Full-time

Location: Bristol

Working pattern: Hybrid - 2 days remote

Job type: Permanent

Posting date: 9 Nov 2026

Closing date: 15 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.