488382 National Operations Support Officer

Government Recruitment Service; Nottingham; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid work pattern

Job summary

Government Recruitment Service in Nottingham is recruiting a National Operations Support Officer to help ensure consistent, high-quality services for customers. The role supports operational services and identifies opportunities for continuous improvement, working with others to resolve issues and maintain service standards.

The post is permanent, with a hybrid pattern (2 days remote). Salary starts from £32,027 per year.

Responsibilities

• Maintain processes, workflows and documentation to support national service consistency
• Manage issues affecting the national service or products
• Support the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption

Job description

488382 National Operations Support Officer

Can you help deliver consistent, high-quality services that meet the needs of customers?

Have you got experience of supporting operational services and identifying opportunities for continuous improvement?

Are you customer-focused, organised and confident working with others to resolve issues and maintain service standards?

Support the achievement of national service consistency by maintaining processes, workflows and documentation that support thisSupport the management of issues that affect the national service or productsProvide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption

Proud member of the Disability Confident employer scheme

Company: Government Recruitment Service
Salary: from £32,027 a year
Hours: Full-time
Location: Nottingham
Working pattern: Hybrid - 2 days remote
Job type: Permanent
Posting date: 9 Nov 2026
Closing date: 15 Nov 2026

Summary

Can you help deliver consistent, high-quality services that meet the needs of customers?

Have you got experience of supporting operational services and identifying opportunities for continuous improvement?

Are you customer-focused, organised and confident working with others to resolve issues and maintain service standards?

Essential requirements

Support the achievement of national service consistency by maintaining processes, workflows and documentation that support thisSupport the management of issues that affect the national service or productsProvide support to the National Product Manager in the management of theory test national requirements and standards, supporting regional teams to ensure their adoption

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.