3rd Line Infrastructure Engineer

Leidos; Leominster; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate 3rd Line Infrastructure Engineer to join their Defence Team. This role offers the opportunity to work with cutting-edge technologies, including MS SCCM and virtualization platforms, while contributing to impactful projects that enhance operational efficiency. The ideal candidate will thrive in a collaborative environment, engaging directly with customers and colleagues to solve complex technical challenges. With a commitment to fostering a diverse and inclusive culture, this company supports your career growth and work-life balance, making it a great place to develop your skills and make a difference.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits

Dynamic Working

Qualifications

• Strong knowledge of MS SCCM/MECM and Windows Server environments.
• Experience with virtualization technologies like Hyper-V and VMware.
• Excellent problem-solving and communication skills.

Responsibilities

• Maintain and operate MS SCCM/MECM and Windows Server systems.
• Provide on-site and out-of-hours support as needed.
• Create and maintain technical documentation for projects.

Skills

MS System Centre Configuration Manager

Microsoft Endpoint Configuration Manager

Windows Server (2003-2019)

Hyper-V

VMware

TCP/IP Networking

Microsoft Stack Technologies

SAN Storage Technologies

Problem-solving Skills

Communication Skills

Education

Relevant IT Certifications

Tools

PowerShell

SharePoint

SQL Server

Skype for Business / Teams

Office365

Job description

Description

3rd Line Infrastructure Engineer

We are in search of a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire.

In response to the success of the growing business, Leidos requires a number of 3rd Line Infrastructure Engineers to support this expansion by helping to create compelling solutions for our existing and future customers.

Responsibilities

The preferred candidate will be primarily responsible for the operation and maintenance of MS System Centre Configuration Manager (SCCM)/ Microsoft Endpoint Configuration Manager (MECM) and demonstrate effective application of Infrastructure with extensive knowledge across a variety of technologies such as Microsoft Windows Server (including services such as AD, DNS, DHCP) and virtualization (Hyper-V), Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies, and storage.

The role will provide technical exposure across both outcomes-based project activities and operational (Business as Usual) support activities. The duties of the role will include on-site support and out-of-hours on-call support.

You will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service.

Who do we need?

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and able to work autonomously to achieve day-to-day objectives with significant results on project or operational deliverables, while also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues, and demonstrate an analytical and systematic approach to technical challenges.

Ideally, you will:

1. Have excellent knowledge of MS System Centre Configuration Manager/ Microsoft Endpoint Configuration Manager (MECM);
2. Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V;
3. Have excellent knowledge of Windows Server Environments, from Server 2003 – 2019, including OS build, AD, DNS, DHCP, and GPO from design to implementation and support;
4. Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls;
5. Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre (SCSM, SCOM, SCORCH), Office365, MS Exchange & CLI tooling such as PowerShell;
6. Have good general knowledge of SAN storage technologies;
7. Have excellent analysis and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
8. Possess excellent communication skills;
9. Have experience of producing and updating technical documentation to a high standard.

Clearance requirements: DV

What we do for you:

At Leidos, we are PASSIONATE about customer success, UNITED as a team, and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays, and a cycle to work scheme)
• Dynamic Working

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs.

Who We Are:

Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering, and science.

https://www.leidos.com/company/global/uk-europe

Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

What Makes Us Different:

Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security, and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.

Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office, or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.

People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations, and career development plans that enhance your future.