3869 - Clerical Officer

Barnsley Hospital; Barnsley; On-site; GBP 21,000 - 23,000; Full time

Job summary

Barnsley Hospital is seeking two full-time clerical staff members in the Medical Imaging team. The role requires excellent communication and flexibility, with responsibilities including managing patient appointments and clerical tasks at various locations. This is a great opportunity for those looking for apprenticeship avenues in healthcare.

Qualifications

• Willingness to undertake further training to develop knowledge and skills as required.

Responsibilities

• Provide an effective and professional reception service in Medical Imaging.
• Undertake general clerical duties and manage patient information.
• Book appointments ensuring patient needs are prioritized.

Skills

Effective communication

Flexible

Education

Good general education to GCSE standard or equivalent

Job description

2 Posts available - full time permanent and full time fixed term/secondment opportunity until 31/03/2026.

An exciting opportunity has arisen to join the Medical Imaging clerical team at Barnsley Hospital NHS Trust.

You will need to have excellent communication skills, empathy, and be able to stay calm under pressure.

You will be expected to work some weekends and bank holidays in addition to working hours between 8am and 8pm during the week, so a flexible approach is essential. You will work some days at the main Trust site and some days at the new Community Diagnostic Centre in The Glass Works shopping complex in Barnsley town centre.

Knowledge of the different types of examinations performed in Medical Imaging and experience using radiology systems is desirable.

The interview date for this role will be the 10th July 2025.

Main duties of the job

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3. Apprentices should note that the salary would be the Agenda for Change Annex 21 trainee rate (75% max of band) until they have completed their apprenticeship.

Provide an effective and professional reception service in Medical Imaging at the main Trust site and at the Community Diagnostic Centre.

Undertake general clerical duties, accessing and inputting patient information into dedicated Radiology systems with a high degree of accuracy.

Book appointments directly with patients, ensuring that patients' needs and requirements of the imaging examinations are considered at all times.

Send out appointment letters.

Liaise with staff on issues related to appointments to provide an efficient and effective service to patients.

Deal with queries and requests from staff, patients, and external organizations.

About us

We reserve the right to close positions early.

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024, the survey also showed the Trust scored above average in every theme of the NHS People Promise, which emphasizes working together to improve the experience of working in the NHS for everyone.

Barnsley Hospital is a high-performing Trust, rated Good by the Care Quality Commission (CQC), and making significant progress in achieving our strategic objectives, including becoming the best place to work.

We are proud of our colleagues' commitment to ensuring a strong and sustainable future, and our organization is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. We are moving at pace, and our can-do attitude is evident throughout the organization.

Barnsley Hospital is committed to promoting equality of opportunity and fair treatment for all applicants.

For those requiring sponsorship under the skilled worker or health & care visa routes, please use the link on the right side of the advert to check eligibility. Please note that Band 2 and 3 entry roles are no longer eligible for sponsorship.

The cost of the DBS (criminal records check) for Band 6 and above roles will be deducted from the successful candidate's salary.

Job responsibilities

Please refer to the attached Job Description and Person Specification for full details.

Supporting Documents

Please refer to the values-based recruitment guidance and related documentation.

Person Specification

Skills and Abilities

• Effective communication and interpersonal skills
• Flexible

Qualifications

• Good general education to GCSE standard or equivalent
• Willingness to undertake further training to develop knowledge and skills as required

Knowledge and Awareness

• Health and Safety
• Confidentiality
• Knowledge of current healthcare issues
• Understanding of the role of an Imaging department

In around 100 words, please describe what Equality & Diversity means to you and why they are important.

In around 100 words, please describe what motivates you to do a good job.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure to be made for criminal convictions via the DBS (formerly CRB).

Radiology Systems and X-ray Office Manager