2nd Line Service Desk Engineer

in Sheffield; Sheffield; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading technology services organization in Sheffield is seeking a 2nd Line Service Desk Engineer. This role involves providing VIP support, troubleshooting technical issues, and working with various technologies including Windows OS and Active Directory. The position is onsite five days a week, offering a competitive salary and benefits.

Benefits

On-Call Allowance

Benefits

Qualifications

• Experience in providing technical support in a service desk environment.
• Strong troubleshooting skills across various technologies.
• Ability to support VIP clients effectively.

Responsibilities

• Provide VIP support and troubleshoot technical issues.
• Work with Windows OS, Active Directory, Office 365, and MS Teams.
• Ensure timely resolution of issues for clients and general users.

Skills

Windows OS

Active Directory

Office 365

MS Teams

Security

Networking

Troubleshooting

Job description

Full Job Description

We are seeking a 2nd Line Service Desk Engineer to provide VIP support and troubleshoot technical issues. The role involves working with Windows OS, Active Directory, Office 365, MS Teams, Security, Networking, and general troubleshooting.

Location: Sheffield (Onsite 5 days a week)

Salary: Up to £40,000 + On-Call Allowance + Benefits

This is a fantastic opportunity to work with a leading technology services organization, supporting the troubleshooting and resolution of issues for VIP clients and general users.