2nd Line IT Support Engineer

JR United Kingdom; Portsmouth; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

A leading UK IT recruitment firm is seeking a 2nd Line IT Support Engineer in Portsmouth. This role offers hybrid working options after probation and involves supporting Windows Server, Office 365, and various IT projects. Ideal candidates are proactive and technology-driven, with support certifications paid for by the employer.

Benefits

Hybrid work model after probation

Support for certifications paid by employer

Qualifications

• Previous experience in a Managed Service Provider (MSP) environment.
• Full UK Driving License required.
• Willingness to work in a hybrid environment post-probation.

Responsibilities

• Provide second-line support to clients.
• Manage and troubleshoot Windows Server environments up to 2022.
• Support Office 365 and networking issues.

Skills

Proactivity

Passion for technology

Customer Support

Troubleshooting

Tools

Windows Server 2022

Office 365

Azure

Job description

2nd Line IT Support Engineer – Portsmouth, Hampshire

Location: Portsmouth, Hampshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are seeking a 2nd Line IT Support Engineer to join our team in Portsmouth. This role offers a hybrid work model after the probation period and involves working with the latest technologies such as Office 365, Azure, and Server 2022. The successful candidate will have the opportunity to develop their skills across various support lines and participate in diverse projects.

Ideal candidates are proactive, passionate about technology, and driven to succeed. We value attitude and personality highly in our hiring process.

Responsibilities:

• Provide second-line support to clients
• Manage and troubleshoot Windows Server environments up to 2022
• Support Office 365 and networking issues
• Participate in ongoing projects and support initiatives

Requirements:

• Previous MSP experience
• Full UK Driving License
• Willingness to work in a hybrid setting post-probation
• Support for certifications (paid for by the employer)
• Own transport and parking facilities

Interested candidates should apply promptly as interviews are being conducted immediately. For inquiries, contact Owen Smith at [e-mail] or call 0118 228 6480 / 07704 160 518.

In Technology Group is a leading UK IT recruitment firm, committed to industry-leading technology and professional development.