2nd/3rd Line App Support – Fixed-Term, Onsite 4d/wk

Kinetech; Brentwood; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

Competitive salary and benefits

Hands-on role supporting critical systems

Collaborative technical environment

Job summary

Kinetech is seeking an Application Support Analyst on a 6-month fixed-term contract in Brentwood. The role involves providing 2nd and 3rd line support for bespoke applications, managing incidents, and maintaining documentation. Candidates should have experience in application support with solid SQL skills and good communication abilities. This position offers a competitive salary of up to £32,000 with benefits. Interviews are planned immediately, so applications are encouraged.

Qualifications

• Experience in application support (2nd line or above).
• Decent SQL skills - able to query data and scripts.
• Experience supporting bespoke SQL based systems.

Responsibilities

• Provide 2nd/3rd line support for business applications.
• Manage and resolve incidents via ITSM tools.
• Troubleshoot application and data issues.

Skills

Application support experience

SQL skills

Excellent communication

Customer focus

Experience with APIs

Job description

Kinetech is seeking an Application Support Analyst on a 6-month fixed-term contract in Brentwood. The role involves providing 2nd and 3rd line support for bespoke applications, managing incidents, and maintaining documentation. Candidates should have experience in application support with solid SQL skills and good communication abilities. This position offers a competitive salary of up to £32,000 with benefits. Interviews are planned immediately, so applications are encouraged.