Administration Support Officer

NHS Scotland; Kirkcaldy; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Flexible working

Family-friendly policies

Job summary

NHS Scotland is seeking an Administration Support Officer to join the Practice and Professional Development Department. You will support the PPD Admin Team with a wide range of administrative duties, including diary coordination, enquiries and records management, while helping improve data quality and systems.

You will work with the Senior Administration Officer to review information, identify gaps, and support development of new data processes.

Qualifications

• Good administrative experience
• Confidence using Microsoft 365 applications
• Efficient and ethical use of AI
• Maintain accurate records
• Organised, curious, detail-focused and adaptable

Responsibilities

• Provide efficient administration support to the PPD Admin Team
• Coordinate diaries, meetings and enquiries
• Support records management and data quality improvements
• Assist in developing new data systems and processes
• Contribute to cross-training to prevent single points of failure

Skills

Microsoft 365

Attention to detail

Communication

Organisational skills

Job description

An exciting opportunity has arisen to join the Practice and Professional Development Department as an Administration Support Officer. This is a varied and engaging role for someone who enjoys working across a broad range of administrative responsibilities, balancing day-to-day service support with opportunities to contribute to improved systems, data quality and ways of working.

The role has two key areas of focus. Firstly, you will support the PPD Admin Team to provide an efficient, responsive and comprehensive administration service to the wider PPD Department, ensuring cross training to prevent single points of failure. This will include supporting training activity, meetings, enquiries, diary coordination, records management and the smooth running of departmental processes.

Secondly, you will work with the Senior Administration Officer to review information and data held by the department, helping to identify gaps, improve accuracy and support the development of new data systems. This part of the role would suit someone with strong attention to detail, an organised approach and the ability to sort through information carefully and accurately.

We are looking for someone who is proactive, reliable and comfortable working independently, while also being a supportive member of the wider team. The successful candidate will be able to manage competing priorities, use their initiative, communicate effectively and maintain a high standard of accuracy even when working across a varied workload.

Good administrative experience, confidence using Microsoft 365 applications, efficient and ethical use of AI, and the ability to maintain accurate records will be important. However, just as important will be the post holder’s approach: organised, curious, detail-focused, adaptable and willing to support improvements in how administrative information is managed and used.

This role would suit someone who takes pride in providing high-quality administrative support, enjoys making sense of information, and wants to contribute to a department that supports learning, development and professional practice across NHS Fife.

For informal enquiries, please contact Jack Simms, Senior Administration Officer: [e-mail]

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Please note the salary is pro rata for part time hours.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.