23883 - Traffic Controller

Commonwealth Of Virginia; Charlton; On-site; GBP 30,000 - 45,000; Full time

Job summary

Commonwealth Of Virginia is seeking qualified personnel to perform regional traffic control and facility operations. The role involves coordinating communications, maintaining logs, and operating TMS systems to ensure public safety on bridges, tunnels, and roadways.

The position requires following SOPs, handling routine and emergency situations, and delivering high-quality customer service. A valid driver's license is required, with a high school diploma or GED preferred.

Qualifications

• Must follow oral and written instructions.
• Ability to gather data and prepare reports.
• Operate and maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations.

Responsibilities

• Coordinate and conduct facility communications via radio and telephone in a clear and concise manner.
• Proactively respond to customers (motorists, co-workers).
• Provide clear, accurate information and directions in a friendly, courteous, and professional manner.
• Maintain logs and reports as described in SOPs and other applicable policies.
• Provide effective traffic control by operating and monitoring TMS systems (CCTV monitors, CO Analyzers, Haze Detectors, fire alarms, traffic map board, NewTon, etc.).
• Respond to routine and emergency situations.

Skills

Instruction following

Data collection

Report generation

Equipment operation

Bridge & tunnel ops

SOP knowledge

Customer service

Computer skills

Driver's license

Education

High school diploma or GED

Job description

• Perform operational functions for the region such as traffic control, public safety, communications, removal of disabled vehicles and enforcement of facility regulations.

How you will contribute:

• Communication: Coordinate and conduct facility communications via radio, and telephone in a clear and concise manner. Proactively respond to customers (motorists, co-workers, etc.). Provide clear, accurate information and directions in a friendly, courteous and a professional manner.
• Recordkeeping: Maintain logs and reports as described in Standard Operating Procedures and other applicable policies.
• TMS Systems: Provide effective traffic control by operating and monitoring TMS systems (CCTV monitors, CO Analyzers, Haze Detectors, fire alarms, traffic map board, NewTon, etc.) and operating active components when appropriate.
• Traffic Management and Facility Operations: Conduct traffic management and facility operations by understanding and applying Standard Operating Procedures and other applicable policies and regulations. Respond to routine and emergency situations.

What will make you successful:

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate and maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures and other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skill in the use of computers and software applications.

Minimum Qualifications:

• Ability to follow oral and written instructions.
• Ability to gather data and prepare reports.
• Ability to operate, maintain equipment used on bridges, tunnels and roadways.
• Knowledge of Bridge and Tunnel operations.
• Knowledge of Standard Operating Procedures, other applicable policies and regulations governing emergency and non-emergency traffic situations.
• Skill in providing good customer service.
• Skilled in using computers.
• Valid driver's license.

Additional Considerations:

• High school diploma or GED desired.

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.