23795 - HMP Send Custodial Manager

Ministry of Justice; Woking; Presencial; GBP 25.000 - 38.000; Jornada completa

Descripción de la vacante

Ministry of Justice in the United Kingdom seeks an experienced residential operations officer to oversee orderly operations, induction processes, and staff management across residential units. The role requires ensuring regime delivery, safety, and adherence to local and national policies.

You will coordinate First Night/Induction, CASU duties, adjudication support, and case paperwork, while guiding staff on procedures, risk assessments, and incident handling.

Responsabilidades

• Undertake Orderly Officer duties, ensuring regime delivery and incident management per contingency plans, with advice from the Duty Governor/Manager as needed.
• Manage all staff within their hierarchy, including performance, development, sickness absence, and disciplinary enquiries.
• Ensure residential services are managed to maintain order, control and decency per local/national policies.
• Oversee First Night Centre/Induction procedures to ensure compliant execution and full induction for prisoners.
• Manage initial needs assessments for prisoners on first night.
• Coordinate reception-to-wing processes and ensure prisoners receive basic entitlements.
• Maintain local systems enabling prisoners to access Listeners and peer support.
• Oversee initial assessment paperwork for prisoners on reception.
• Manage and update the Induction programme as required.
• Monitor Rule 45 prisoners in CASU, document status and ensure exit strategies and outcomes are recorded.
• Oversee paperwork for authorisation and time-bound reviews of prisoners in special accommodation or with restraints.
• Oversee adjudication processes and attend quarterly standardisation meetings with data and trends.
• Attend Rule 45 and GOOD reviews for CASU-held prisoners.
• Quality-assure segregation paperwork weekly using Supervising Officer data for SMARG.
• Monitor and analyse C&R paperwork with monthly trend reviews.
• Ensure CASU Safety Algorithm is completed and authorised for all CASU prisoners.
• Support adjudicators in completing Fast Track appeal paperwork.
• Advise staff on adjudication processes.
• Conduct Impact Assessments for the Single Equality Scheme as required.

Descripción del empleo

OMU

Security

Safety

Reducing Reoffending

Detail

Operations

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Undertake Orderly Officer duties when scheduled to do so, ensuring that the establishment's regime is delivered effectively and that any operational decisions or incidents are managed in line with contingency plans, seeking advice from the Duty Governor/Manager when required.
• Responsible for the management of all staff within their hierarchy. This includes staff performance, development and annual appraisal through to sickness absence management and managerial enquiries.
• Ensure residential services are managed whilst maintaining order, control and decency in line with local/national policies and contingency plans.

If the Residential Unit is used as First Night/Induction accommodation in addition the jobholder will:

• Manage all aspects of the First Night Centre/Induction, ensuring procedures are adhered to at all times and prisoners receive all elements of the induction programme before they are moved from the wing.
• Manage prisoners' first night initial needs assessment process.
• Manage the process for prisoners located on the wing/unit/received from Reception and ensure they are provided with basic entitlements.
• Manage local systems that enable all prisoners to speak to a Listener and peer support prisoner.
• Manage initial assessment paperwork for prisoners from Reception.
• Manage the Induction programme, updating when required to reflect recent and relevant information.

If the residential unit is used as a Care and Separation Unit (CASU) in addition the jobholder will:

• Manage and monitor the status of Rule 45 prisoners held in the (CASU) documenting their status, including ensuring an exit strategy has been considered and outcomes recorded.
• Manage and ensure completion of all paperwork for the authorisation and subsequent time bound review of prisoners located in special accommodation or subject to mechanical restraints.
• Manage the adjudication process ensuring all adjudicators are consistent in approach and outcome. Attend the quarterly Adjudication Standardisation meeting providing data and trends for the preceding quarter.
• Attend and contribute to Rule 45 and Good Order or Discipline (GOOD) reviews for prisoners held in CASU.
• Quality assure segregation paperwork on a weekly basis from data supplied from the Supervising Officer on a daily basis which contributes to Segregation Management and Review Group (SMARG).
• Monitor and analyse Control and Restraint (C and R) paperwork undertaking monthly reviews to establish any emerging trends.
• Manage and ensure all prisoners held in the CASU have a fully completed and authorised CASU Safety Algorithm.
• Support and assist adjudicators in completing all paperwork for Fast Track appeals.
• Advise staff on adjudications and the processes involved.
• Complete Impact Assessments as required for the Single Equality Scheme (Adjudications, Use of Force and CASU).