23017 - Approved Premises Residential Worker - Nottingham

Ministry of Justice; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

Ministry of Justice in Nottingham is seeking a Band 3 Residential Support Worker to provide 24-hour cover at an Approved Premises, including security and monitoring services for people on probation resident at the AP. You will assist with risk management, contribute to sentence plan objectives, and report significant changes to the Offender Manager.

The role involves out-of-hours work and potential duty across APs.

Responsibilities

• Contribute to effective team practice and communicate with colleagues to ensure consistent work.
• Communicate key risk issues at handover and with partner agencies as needed.
• Regularly inspect the AP building, grounds and CCTV; record issues.
• Maintain an active AP presence; engage residents pro-socially to support wellbeing.
• Monitor high-risk residents and manage abusive or aggressive behaviour.
• Contribute to residents' risk management plans and report changes to the Offender Manager.
• Deliver sentence plan objectives through purposeful activities agreed with managers.
• Ensure AP is secured during curfew; monitor residents overnight.
• Support safe working environment with SSOW, risk assessments and incident reporting.

Job description

‘Our current Residential Support Workers describe this as a genuinely great place to work. You’ll be joining a strong, supportive team with a real sense of shared purpose. As part of the prestigious Probation Service, you’ll have access to excellent training and development opportunities to help you grow and progress in your career. Our staff also value the flexibility of shift patterns, the stability and benefits that come with being part of the Civil Service, and—most importantly—the chance to make a meaningful difference every single day.’

This will be discussed at interview stage.

Merit List may be utilised for other working patterns and sites mentioned in this advert.

Working patters include: Fulltime Peripatetic Residential Worker- where successful candidates will be required to undertake reasonable travel in order to cover shifts at Approved Premises sites within the locality of their cluster.

Fulltime/ Part time Residential Worker vacancies where successful candidates will be allocated to one Approved Premise to undertake their shift pattern.

Annualised hour working pattern:

For either 625 or 1250 hours per year, the equivalent of one or two 12 hour shifts each week and are a mix of standard and unsocial hours.

Please note: RW staff members cannot move across to another band 3 such as PSO as the job descriptions are different.

Colleagues work an average of 37 hours per week, comprised of 12 hours shifts undertaken during the weekdays and the weekend including day shifts starting at 8am and overnight shifts starting at 8pm, over a 7-week rota cycle. On average our current rota requires Residential Workers to work 4 days per week. In addition, there are often opportunities for full-time staff to work additional shifts for overtime payments. All approved premises have a minimum of double cover at all times.

Band: Band 3

Overview of the job

The job holder will work as part of a team providing 24 hour cover at an Approved Premises (AP) including security and monitoring services. The job holder will undertake a full range of work with the people on probation whilst resident at the Approved Premises. This will include; providing support in contributing to the risk management and sentence plan objectives and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures to ensure that people on probation resident at an AP and the fabric of it are kept safe and secure throughout their shift.

Summary

The job holder will assist in the well-being and supervision of residents, maintaining discipline, adherence to Approved Premises rules, licence conditions, sentence plan objectives specific to residency in the Approved Premises and court orders. In addition, will contribute to the management of residents’ risk. This post will involve substantial out of hours work, both waking night duty and weekend work. The post holder may be required to cover duties at other Approved Premises at times of staff absence.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Contribute to effective team practice, communicate and collaborate effectively with colleagues to ensure consistency of work practices and positive working environment.
• Effectively communicate key risk issues to colleagues at handover and throughout the shift. It will also, at times, require communicating with Offender Managers, Stand-by Manager and partner agencies e.g. Police, Health professionals and drug/alcohol services.
• Undertake regular inspections of the building, including cellars and grounds throughout the period of duty, recording any occurrences/damage or defects, and monitor CCTV equipment.
• Maintain an active presence in the AP at all times. Regularly engage with residents in a pro-social manner. Contribute towards the protection of the residents through observation to ensure adherence to their risk management plans and general wellbeing.
• Actively engage with and monitor behaviour of high risk residents and motivate residents to ensure compliance. Challenge and manage appropriately abusive or aggressive behaviour.
• Contribute to the risk management plans of residents by observing and reporting any significant changes relating to risk and/or re-offending to any non-compliance within agreed enforcement procedures.
• Contribute to the sentence plan objectives of the residents through active engagement in purposeful activities as agreed by the AP Manager and Offender Manager.
• Ensure that the AP is locked and secure during curfew period. Confirm the presence and wellbeing of all residents overnight.
• Facilitate the function of the AP as a first/emergency point of contact out of hours.
• Through observation and/or engagement with residents, provide accurate information, analysis of situation and risk assessment to the Offender Manager and/or upscale to Out of Hours Manager, which may lead to enforcement and/or compliance with court orders, licences, AP rules.
• Support, create and maintain a safe working environment for staff, residents and visitors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments are followed reporting incidents to Manager.
• Undertake Health and Safety, fire alarm, curfews and room curfew checks in line with procedures.
• Undertake pre-arranged or initiate room searches based on concerns around risk.
• Pack up residents’ possessions as directed.
• Set up and/or deliver purposeful activities linked to residents’ sentence plan objectives as agreed by the Offender Manager and AP Manager.
• Undertake effective induction of residents.
• Follow prescribed medication procedures including the issuing of medication to residents and both weekly and nightly audit of medication sheets.