23388 - Records Management Strategic Lead

The Methodist Church in Britain; United Kingdom; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual leave 25 days

Civil Service pension

Flexible working

Training opportunities

Family-friendly policies

Job summary

HM Courts and Tribunals Service seeks a records management expert to lead the design and ongoing improvement of the organisation's records framework. You will drive remediation of audit findings and control gaps across courts and tribunals, reporting to the head of data protection governance and policy.

The role requires collaboration with MoJ and HMCTS stakeholders, producing dashboards and guidance to embed records management in corporate applications, while ensuring compliance with PRA, UK

Qualifications

• Experience delivering records management programmes in a complex organisation.
• Ability to develop strategies, frameworks, policies and standards.
• Experience managing organisational change and improvement programmes.
• Ability to manage relationships across organisational boundaries.
• Ability to produce high-quality reports and recommendations for senior leaders.

Responsibilities

• Lead the design and continual improvement of the records management framework.
• Remediate control gaps, audit findings and non-conformities across HMCTS.
• Drive retention, disposal and archiving under Records Retention schedules.
• Coordinate risk treatment plans and stakeholder timescales.
• Advise users on information and records challenges with practical solutions.
• Produce reporting and dashboards for senior leaders.
• Build stakeholders relationships to embed records management in requirements.
• Coordinate requests from MoJ Records Management Team.
• Develop policies and drive assurance activities across teams.
• Attend boards and committees promoting best practice.

Skills

Records management

Governance & compliance

Stakeholder management

Reporting & dashboards

Education

Records management qualification

Job description

A permanent role in the Digital Technology Services directorate of HM Courts and Tribunals Service, reporting to the head of data protection governance, policy and information security policy. The post acts as the department's subject matter expert on records management, setting the framework and driving remediation of audit findings and control gaps across courts and tribunals. It carries no line management at first, though this may change, and expects office attendance three days a week in an HMCTS office. Security Clearance is a condition of appointment, and the post is open only to existing Civil Servants and accredited NDPB staff.

What the job involves

• Lead the design and continual improvement of the HMCTS records management framework, giving assurance to the MoJ Departmental Records Officer
• Lead remediation of records management control gaps, audit findings and non-conformities across HMCTS
• Lead initiatives to improve the creation, storage, retention, disposal and archiving of records under the Record Retention and Disposition Schedules
• Coordinate records management risk treatment plans, identifying and mitigating risks and holding stakeholders to agreed timescales
• Advise users across HMCTS on their information and records challenges, offering practical, tailored solutions
• Produce reporting and dashboards giving senior leaders visibility of performance, risks, delivery progress and areas needing intervention
• Build stakeholder relationships so records management is built into requirements for corporate applications
• Coordinate requests and commissions from the MoJ Records Management Team, including identifying records in scope of inquiries
• Develop and scope activities for the management of court records, and take part in MoJ and HMCTS compliance initiatives
• Develop policies, lead awareness programmes and drive assurance activities
• Promote continual improvement in the maturity, effectiveness and efficiency of records management controls and processes
• Attend HMCTS and MoJ boards and committees, promoting best practice in records management

What’s required

Experience

• Delivering records management programmes, projects or information management initiatives in a complex organisation
• Developing records management strategies, frameworks, policies and standards
• Managing organisational change and delivering improvement programmes
• Managing relationships across organisational boundaries with internal and external stakeholders
• Producing high-quality reports, briefings and recommendations for senior leaders

Skills & knowledge

• Understanding of records management principles, information lifecycle management and governance controls
• Knowledge of legislation and standards on information and records management, including PRA, UK GDPR, DPA 2018 and FOIA
• Communicating and influencing, explaining risks, impacts and mitigations, with constructive challenge
• Explaining complex records management issues to technical and non-technical audiences
• Organised, discreet and self-motivated, managing competing priorities with sound judgement

Checks & eligibility

• Security Clearance (SC), normally requiring at least five years' UK residence
• DBS Basic check
• Existing Civil Servant or accredited NDPB employee, appointed on merit through fair and open competition
• Right to work in the UK under Civil Service nationality rules

Nice to have

• Professional qualification in records management, information governance or a related discipline
• Membership of a recognised professional body such as the Information and Records Management Society (IRMS)
• Understanding of wider information governance, including data protection, freedom of information and information security

What’s offered

• Annual leave of 25 days, rising to 30 after five years' service
• Scheme to buy or sell up to three days' leave each year
• Choice of Civil Service pension schemes
• Flexible working, including part-time, job share and hybrid arrangements where business need allows
• Training and development opportunities
• Family-friendly policies, plus paid paternity, adoption and maternity leave
• Flexible benefits, voluntary benefits, retail vouchers and discounts
• Employee networks