23282 - Caseworker - Death Management Policy and Casework Team

The Methodist Church in Britain; Leeds, Greater London; Hybrid; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Flexible working patterns

Civil Service pension

Training and development opportunities

Family-friendly policies

Paid paternity, adoption and maternity

Remote/Hybrid options where applicable

Zusammenfassung

The Ministry of Justice in the United Kingdom is seeking a permanent EO Caseworker to join the Death Management Policy and Casework Team within the Civil, Family, Tribunals and Administration of Justice Directorate. The role handles statutory applications such as Children's Funeral Fund claims, exhumations and churchyard closures, with contact with bereaved families and local authorities.

Hybrid working is available, and patterns may be part-time, job-share, or flexible.

Qualifikationen

• Proven ability to analyse evidence and apply policy and guidance.
• Tact and professionalism in handling sensitive cases.
• Clear, confident written and verbal communication.
• Ability to manage competing priorities in a busy environment.

Aufgaben

• Manage a varied caseload of complex applications and enquiries.
• Decide and authorise Children's Funeral Fund claims.
• Assess exhumation applications on behalf of the Secretary of State.
• Consider disused burial grounds and churchyard closures with local authorities.
• Process appointments of crematorium medical referees.
• Assess evidence and make decisions under policy and legislation.
• Communicate with applicants, bereaved families, authorities and stakeholders.
• Draft correspondence and briefing material for senior officials and Ministers.
• Draft FOI responses within statutory timelines.
• Maintain accurate records and support reporting and quality assurance.

Kenntnisse

Decision making

Communication

Stakeholder engagement

Organisation

Jobbeschreibung

This permanent EO Caseworker post sits in the Death Management Policy and Casework Team within the Ministry of Justice's Civil, Family, Tribunals and Administration of Justice Directorate. The role centres on deciding statutory applications and enquiries, such as Children's Funeral Fund claims, exhumations and churchyard closures, with contact with bereaved families and local authorities. It offers hybrid working and part-time, job-share or flexible patterns. Only current civil servants and accredited NDPB staff can apply, and must still be employed at offer acceptance.

What the job involves

• Manage a varied caseload of complex, sensitive applications and enquiries
• Decide and authorise Children's Funeral Fund claims
• Assess and determine exhumation applications on behalf of the Secretary of State
• Consider applications for disused burial grounds and churchyard closures, liaising with local authorities, the Privy Council and stakeholders
• Process applications for the appointment of crematorium medical referees
• Assess evidence, analyse complex or conflicting information and make clear decisions under legislation, policy and guidance
• Communicate with applicants, bereaved families, local authorities, coroners, burial and cremation authorities and other stakeholders
• Draft correspondence and briefing material for senior officials and Ministers
• Draft responses to Freedom of Information requests within statutory timelines
• Maintain accurate records and support reporting, quality assurance and continuous improvement

What’s required

Experience

• Relevant experience and achievements shown in a work history

Skills & knowledge

• Sound decisions based on thorough analysis of evidence and established policy
• Tact, empathy and professionalism with sensitive issues, in line with policy, legislation and guidance
• Clear, confident communication, verbal and written
• Managing competing priorities in a fast-paced environment
• Building positive relationships with colleagues and external stakeholders while working independently within a supportive team
• Excellent organisation and attention to detail

Checks & eligibility

• Current civil servant or accredited NDPB employee, appointed on merit through fair and open competition
• Still employed as a civil servant when accepting an offer
• Eligible under Civil Service nationality rules

Other

• Evidence of the behaviours Making Effective Decisions, Managing a Quality Service, Delivering at Pace and Communicating and Influencing

Nice to have

• Awareness of the Government's priorities

What’s offered

• Annual leave of 25 days plus public holidays and one privilege day, rising to 30 days after five years' service
• Scheme to buy or sell up to three days' leave each year
• Choice of Civil Service pension schemes
• Training and development opportunities
• Family-friendly policies, including reduced hours and job share
• Flexible benefits such as voluntary benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for employees who use computer screens