Caseworker – Death Management Policy (Public Service)

Naija UK Connect; Greater London, Leeds; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

London weighting

Flexible working

Public service experience

Professional development

Hybrid working

Job summary

The Ministry of Justice in London or Leeds is hiring a Caseworker for the Death Management Policy and Casework Team. You will manage a diverse and sensitive portfolio, including processing Children's Funeral Fund for England claims, assessing exhumation applications, and handling churchyard closures.

Applicants from Nigeria and elsewhere may apply; visa sponsorship (Skilled Worker) is available. The role offers a competitive national salary with London weighting and flexible working options.

Qualifications

• Ability to make sound decisions based on evidence and policy.
• Capacity to handle sensitive issues with tact, empathy, and professionalism.
• Clear and confident verbal and written communication skills.
• Ability to manage competing priorities in a fast-paced environment.
• Demonstrated ability to build positive relationships with colleagues and external stakeholders.

Responsibilities

• Manage a diverse and sensitive portfolio of applications and inquiries in the Death Management Policy and Casework Team.
• Process claims for the Children's Funeral Fund for England and related matters.
• Assess exhumation applications and handle churchyard closures and disused burial grounds.
• Support fair, consistent, and efficient casework delivery with strong customer service.

Skills

Decision making

Empathy

Communication

Prioritization

Stakeholder management

Right to work/Visa sponsorship

Job description

The Ministry of Justice in London or Leeds is hiring a Caseworker for the Death Management Policy and Casework Team. You will manage a diverse and sensitive portfolio, including processing Children's Funeral Fund for England claims, assessing exhumation applications, and handling churchyard closures.

Applicants from Nigeria and elsewhere may apply; visa sponsorship (Skilled Worker) is available. The role offers a competitive national salary with London weighting and flexible working options.