23034 - Hub Admin Support - SW & SC Prisons Hub

The Methodist Church in Britain; Swindon, Hampstead; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Annual leave & holidays

Hybrid working

Pension schemes

Season ticket loan

Training and development

Security, diversity and induction

Job summary

This Administrator post sits within the South West and South Central prison Hub, providing support across two Prison Group Directorates for HM Prison & Probation Service within the Ministry of Justice. Hybrid working within the UK is available and site visits are expected about once a week.

DBS standard check is required before appointment. The role focuses on diary management and admin support for senior leaders, processing CRS cases, handling procurement and vetting tasks, and responding to

Qualifications

• Proven experience in frontline administrative roles.
• Ability to manage diaries for senior staff and coordinate meetings.
• Experience handling procurement, vetting and CRS processes.

Responsibilities

• Provide first-line admin support and handle face-to-face enquires and bookings.
• Manage diary and meeting arrangements for senior managers, including minute-taking.
• Process CRS cases through to completion as Directorate QPC.
• Arrange meetings, prepare materials, take notes and draft minutes to a high standard.
• Order goods via i-procurement and use a GPC for ad hoc items; receipting against PO.

Skills

Diary management

Admin support

Communication

Organisational skills

Customer service

Tools

Oracle

i-procurement

GPC

Job description

This Administrator post sits within the South West and South Central prison Hub, providing support across two Prison Group Directorates for HM Prison & Probation Service within the Ministry of Justice. The core work is first-line administrative support for senior leaders, covering diary management, meeting arrangements, procurement, vetting and CRS case handling. The role is distinct for its travel, with site visits expected about once a week, and for hybrid working within the UK. Applicants should expect a DBS standard check before appointment.

What the job involves

• Act as first point of contact for general admin support, including face-to-face enquiries, room and equipment bookings, and reporting facilities faults
• Provide diary management and admin support for senior managers
• Act as Directorate QPC, logging and processing CRS cases through to completion
• Arrange meetings, including preparation, taking notes and writing up minutes to a high standard
• Order goods through i-procurement and use a GPC for ad hoc items, receipting against purchase orders
• Act as Vetting Contact Point, verifying and copying vetting documents and sending them to SSCL
• Act as Directorate SPOC, managing complaints, queries and requests
• Monitor the Directorate functional mailbox and log requests in the relevant folder or spreadsheet
• Enter sickness absence on Oracle for staff in the work area
• Process transactional paperwork such as correspondence, car hire reconciliation, asset records, training, HR entry and exit, and data input
• Arrange bulk printing, order copier supplies through HP and respond to general IT queries
• Maintain distribution lists and send communications to key stakeholder groups

Experience

• Evidence of relevant experience, assessed through application questions

Skills & knowledge

• Demonstrates the behaviours Communicating and Influencing, Delivering at Pace and Working Together
• Demonstrates Changing and Improving and Managing a Quality Service at interview

Checks & eligibility

• DBS standard check
• Security and identity checks before taking up post
• Eligible under Civil Service nationality rules

Other

• Willing to visit sites approximately once a week
• Work carried out in the UK only

What’s offered

• Annual leave, with 9 days added for bank, public and privilege holidays
• Choice of two Civil Service pension schemes
• Hybrid and flexible working arrangements, subject to review
• Season ticket advance after two months' service
• Training and development, including promotion programmes
• Security, diversity and induction training on appointment