215160 - Information Assistant (Clinical Coding)

NHS National Services Scotland; Wishaw; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading healthcare organization in Scotland as a key member of the Information Services team. This role involves liaising with various stakeholders to ensure effective use of patient-focused data systems. Ideal candidates will have a strong background in information management and communication skills, with a focus on improving healthcare services for the community.

Benefits

27 days annual leave

8 public holidays

NHS Pension Scheme

Paid sick leave

Occupational health services

Employee counselling services

Work-life balance policies

Qualifications

• 3 years in information/statistics environment, 1 year within NHS.
• Specialist knowledge of NHS data definitions and information standards.

Responsibilities

• Liaise with various departments to utilize patient data systems.
• Manage workloads and customer relationships within Information Services.

Skills

Communication

Planning

Organizational Skills

Education

HNC Level Qualification

Tools

Patient Management System

Job description

The Role

To liaise closely with Divisional, Performance, Modernisation staff, IM&T colleagues, Health Records and external agencies to ensure that corporate patient focussed data systems are fully utilised to support the clinical and business activities of NHS Lanarkshire.

The post will work across the Information Services structure however the postholder may be the designated lead for particular workloads and customers.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring

Academic qualifications require a high numerical and statistical content at HNC level with further skills gained through a mixture of experience and internal formal training.

3 years working in an information/ statistics environment with at least 1 year within the NHS.

A specialist knowledge and experience of application of NHS data definitions, information standards and policies is required.

Effective and sure communication skills are required to present and advise on analyses and implications and provide instruction and guidance on procedures and standards.

An ability to identify and resolve straightforward technical and organisational obstacles to the information production process is required.

Planning and organising of own workload is required to manage requirements of mandatory routine with non-routine requests and participation in short-term and ongoing internal and external working groups.

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

It would be great if you also have

Clinic\patient scheduling experience on Patient Management System

Knowledge of Patient Management System

Understanding of health record protocols on confidentiality and data protection

Interpersonal skills both written and verbal

Computer literate with accurate keyboard skills for data entry

Ability to plan and prioritise workload to ensure targets are met

Experience in multi-tasking working as part of a team and on own initiative

Flexibility

Contract type

Permanent

Full time

37 hours

Location and Working Pattern

This role will be based in University Hospital Wishaw

The working pattern for this role Mon-Fri; between 08:00-18:00

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Karen Hay, Clinical Coding Manager on [e-mail]

For enquiries regarding the application form or recruitment process, please contact Devon Westwater, Recruitment Administrator on [e-mail]

(Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

• A minimum of 27 days annual leave increasing with length of service

• A minimum of 8 days of public holidays

• Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension)

• Paid sick leave increasing with length of service

• Occupational health services

• Employee counselling services

• Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Additional Information for Applicants

• Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
• For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
• Once you have submitted your application form you will be unable to make any amendments

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk.

Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.

Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.