2027 TUI Operations Control Centre (TOCC)Apprenticeship Programme - Expression of Interest

TUI Cruises GmbH; Luton; On-site; GBP 15,000 - 20,000; Full time

Benefits offered by this job

Holiday benefits

Private Medical Insurance

Pension scheme

Desirable study days

Job summary

TUI Operations Control Centre (TOCC) Apprenticeship Programme is designed to welcome new entrants to the airline operations field in 2027. You will train alongside industry professionals and gain qualifications while contributing to day-to-day TOCC activities within a busy airline environment.

Successful applicants will join in September 2027 after the January opening for applications, with a structured development path and support from a mentor network.

Qualifications

• Interest in aviation and travel
• Willingness to learn and develop new skills
• Good communication and teamwork
• Able to stay organised and meet deadlines

Responsibilities

• Participate in apprenticeship activities and training
• Learn from experienced aviation professionals
• Develop operational and business skills for TOCC
• Contribute to a fast paced airline environment

Job description

TUI Operations Control Centre (TOCC) Apprenticeship Programme 2027

Looking for an exciting career at the heart of airline operations?

The TUI Operations Control Centre (TOCC) Apprenticeship Programme is set to open for applications on 12th January 2027, with successful candidates joining us in September 2027.

What is TOCC?

The TUI Operations Control Centre (TOCC) is the operational heartbeat of our airline.

Working behind the scenes, TOCC teams coordinate and monitor our flight operations, responding to challenges, making critical decisions and helping ensure our customers reach their destinations safely and efficiently.

No two days are the same, making this an exciting opportunity for individuals who enjoy problem-solving, working under pressure and being part of a team.

Who Are We Looking For?

We're looking for individuals who are:

• Passionate about aviation and travel
• Curious and eager to learn
• Strong problem-solvers
• Able to stay calm under pressure
• Organised and detail-oriented
• Great team players with excellent communication skills

Whether you've developed these skills through education, part-time work, sports teams, volunteering, hobbies or other experiences, we'd love to hear from you.

At TUI, we're interested in your potential and enthusiasm to learn.

What Can You Expect?

As an apprentice, you'll have the opportunity to:

Learn from experienced aviation professionals

Gain industry-recognised qualifications

Develop valuable operational and business skills

Work within a fast-paced airline environment

Build the foundations for a long-term career within TUI

ABOUT OUR OFFER

• Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
• Excellent rates with foreign exchange
• Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
• Private Medical Insurance, single cover with option to add dependants
• Permanent Health Insurance
• Pension scheme andlife assurance
• On completion of the Apprenticeprogramme a voucher (amount dependent on the apprenticeship level) and an extra day off
• Access to student discount via Totum
• Network of other apprentices/graduatesand colleagues
• Buddy support throughout the programme
• Mentor programme
• One day off each week from work dutiesto study towards your apprenticeship qualification

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

We are part of the Disability Scheme and welcome applications from people who are disabled. Our commitment as part of the scheme is to guarantee interviews to all disabled applicants who meet the minimum criteria for the vacancy and to offer reasonable adjustments.