1st Line Support Analyst

SPECTRUM IT; Winchester; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Spectrum IT is seeking an IT Support Engineer to provide 1st line support for internal users across head office and satellite sites from Winchester, in a hybrid setup.

The role offers progression, training opportunities, and a strong company culture. You will work with Active Directory, Windows Server, Windows 11 and Office 365, with exposure to network tasks and Azure a plus.

Qualifications

• 1st line IT support experience.
• Strong knowledge of AD, Windows Server, Windows 11 and Office 365.

Responsibilities

• Provide 1st line IT support to internal users across head office and satellite sites.
• Troubleshoot a range of IT issues and assist with infrastructure tasks.
• Work in a fast-paced environment to support growth and transformation.

Skills

Active Directory

Windows Server

Windows 11

Office 365 support

Job description

IT Support Engineer required to support internal users across 1st Line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues.

This would be an excellent opportunity for an experienced 1st line engineer to join a fast-paced company in a period of growth and transformation.

The position offers scope for progression, training opportunities, and an excellent company culture.

Location: Winchester - Hybrid working; 2 days in office and 3 days working from home. A driving license is essential for this role due to office location.

Skill Requirements:

• Active Directory
• Windows Server
• Windows 11
• Office 365 support

Nice to haves:

• Exposure to network support
• Azure knowledge (commercial or through online courses)

All candidates applying must be eligible to work in the UK without restrictions and able to commute to the Winchester area twice a week.