1st Line IT Technician – NIAB

HI HUB; Impington; On-site; GBP 20,000 - 30,000; Full time

Job summary

HI HUB is looking for a 1st Line IT Technician to be partly based at their Park Farm location in Impington, with a hybrid work arrangement including the Histon office. In this role, you will be the first point of contact for IT queries and will set up devices for new and existing staff.

You will support everyday systems such as email and Microsoft 365, escalate more complex issues when needed, and assist with IT projects as your experience grows. Full training is provided, supported by experienced colleagues.

Responsibilities

• Act as the first point of contact for IT queries.
• Set up devices for new and existing staff.
• Support everyday systems like email and Microsoft 365.
• Escalate complex issues when required.
• Assist with IT projects as experience grows.

Job description

1st Line IT Technician

NIAB, a crop science organisation, is seeking a 1st Line IT Technician to be partly based at their Park Farm location in Impington, with a hybrid arrangement including the Histon office.

The role involves:

• Acting as the first point of contact for IT queries across Niab.
• Setting up devices for new and existing staff.
• Supporting everyday systems such as email and Microsoft 365.
• Escalating more complex issues when required.
• Assisting with IT projects as experience grows.

Full training is provided, and you will be supported by experienced colleagues. The position is available until 22/02/2026.