1st Line IT Support Engineer – Bristol (Hybrid, Flexible)

Rheinmetall AG

West of England

On-site

GBP 28,000 - 42,000

Full time

11 days ago

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Benefits offered by this job

Competitive salary

25 days holiday

Matched pension scheme

Private medical cover

Cycle to work scheme

EV scheme

Flexible working hours

Job summary

Rheinmetall Defence UK (RDUK) in Bristol is seeking a 1st Line IT Support Engineer to provide essential user support and maintain IT services across the business. You will act as the first point of contact for IT issues, assist with Microsoft 365, Windows, AD, and Intune, and help drive IT improvements while supporting travel to other UK sites as needed.

A UK Security Check eligibility is required. The role offers a dynamic environment within defence IT, with opportunity to develop technical

Qualifications

1st line IT support experience in an IT department or MSP.
Knowledge of Microsoft 365, Windows, Active Directory and Intune.
Familiar with ITIL processes and ITSM platforms (e.g., Service Now).
Eligible for UK Security Check clearance; driving licence for site travel.

Responsibilities

Act as the initial contact for IT issues and provide low level fixes.
Support Bristol office IT infrastructure, servers and assets.
Travel occasionally to other UK Rheinmetall Defence UK facilities to support deployments and upgrades.
Identify bottlenecks and implement IT solutions to support users and security standards.