1st & 2nd Line Network Support Analyst

Jas Gujral; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Jas Gujral in London is recruiting a Network Support Analyst to join a hospitality group launching its first hotel in the City of London. You will support a user base of around 50 staff and handle workstation and laptop issues.

Responsibilities include installing and upgrading software on new hardware, working independently, and reporting daily to senior management. Candidates should have 3–5 years of 1st/2nd line network support experience.

Qualifications

• At least 3–5 years of network support experience, covering 1st and 2nd line.
• Experience supporting a user base and resolving workstation issues.

Responsibilities

• Support a user base of around 50 staff with technical issues on workstations and laptops.
• Install and upgrade software and hardware as required.
• Work independently and report daily to senior management.

Skills

Network support

1st line support

2nd line support

Workstation support

Job description

Network Support Analyst

Our Client in an international brand of hotels with their first new hotel in the City of London.

The role will be to support a user base of around 50 people.

You will be supporting technical issues relating to problems with work stations and laptops.

Installing and upgrading new software as and when required along new hardware.

You must be able to work on your own and report daily to senior management.

You will have at least 3 to 5 years network support experience both 1st and 2nd line support.

Location is the City of London.

Salary will be in the range £25K - £30K.