12-Month People Experience Coordinator

National Grid; Hemington; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Bonus

Pension scheme (double match)

Share incentive plan

Flexible benefits

Job summary

National Grid is seeking a People Coordinator on a 12-month contract to support onboarding, lifecycle activities and employee services across the business. You’ll coordinate end-to-end onboarding, liaise with candidates and managers, and ensure a positive experience from joining to leaving.

Working in a hybrid setup with our offices in Bristol or Castle Donington, you’ll use our ATS and ticketing systems to deliver timely, accurate service and continuous improvement of the employee journey.

Qualifications

• Experience in a busy HR, People Services or administrative environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and relationship-building skills.
• A customer-focused approach with strong attention to detail.
• Experience using applicant tracking systems (ATS) and ticketing systems.
• Good working knowledge of Microsoft Office applications.
• The ability to work independently while contributing positively within a team.
• Flexibility to travel occasionally between locations when required.

Responsibilities

• Managing end-to-end onboarding activities for new starters, ensuring all pre-employment checks are completed efficiently and in line with company policy.
• Processing right to work checks, references, qualification verification, medical assessments and security clearances.
• Issuing contracts of employment and supporting candidates throughout the onboarding journey.
• Acting as a trusted point of contact for candidates and hiring managers, providing advice and guidance on processes and best practice.
• Managing workflows through our applicant tracking system and producing reports to effectively prioritise workload and meet service-level agreements.
• Supporting a range of employee lifecycle activities, including internal moves, promotions, secondments and family leave processes.
• Responding to employee and manager queries via our ticketing system, delivering a professional, knowledgeable and customer-focused service.
• Working collaboratively with the wider People team to continuously enhance the employee experience.

Skills

HR experience

Onboarding administration

ATS experience

MS Office

Customer-focused

Communication skills

Travel flexibility

Job description

National Grid is seeking a People Coordinator on a 12-month contract to support onboarding, lifecycle activities and employee services across the business. You’ll coordinate end-to-end onboarding, liaise with candidates and managers, and ensure a positive experience from joining to leaving.

Working in a hybrid setup with our offices in Bristol or Castle Donington, you’ll use our ATS and ticketing systems to deliver timely, accurate service and continuous improvement of the employee journey.