111 Health Advisor - Croydon

London Ambulance Service NHS Trust; Barking; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

NHS Benefits

27 days annual leave

NHS Pension

Job summary

The London Ambulance Service NHS Trust is recruiting for a 111 Health Advisor to support callers with excellent customer service and to work as part of a motivated team. Roles include flexible shifts in evenings, weekends, and overnights, with a focus on helping people in urgent situations.

Successful candidates will be part of a supportive team, with NHS benefits and organised leave, and will contribute to timely guidance and care for callers.

Qualifications

• Excellent customer service skills
• Enjoys working as part of a team
• Motivated to help people

Responsibilities

• Provide high-quality customer service to 111 callers.
• Work as part of a team to support ambulance services and colleagues.

Skills

Customer service

Teamwork

Motivation to help others

Job description

Do you want to make a difference?

Do you like working as part of a supportive and motivated team?

Would you like to develop your career with the London Ambulance Service?

Would you like generous NHS Benefits for shopping , outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

If you answered yes to these questions, then this is your chance to come along and join our 111 Health advisor team!

The London Ambulance Service 111 team welcomes candidates with excellent customer service skills , enjoys working as part of a team and is motivated to help people.

Shift Patterns/hours Available

Evenings and Weekends -

30 and 37.5 hours p/w.

You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.

Weekend Only -

Only 15 hour p/w.

You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

Overnight -

37.5 hours p/w only.

You must be able to work between the hours of 20:00 to 08:00 throughout the week.(Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

Proposed assessment date: w/c 28th September

Proposed interview date: w/c 5th October

The correct job location for this role is

Bernard Weatherill House |Mint Walk |CR0 1EA

Please be aware the advert may close early if we have received our allocated number of applications