Workplace Experience Coordinator

Mirakl; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

100% health insurance coverage

Swile meal voucher card

Monthly bike leasing subscription or 50% Navigo reimbursement

Enhanced parental leave

Access to tailored development programs

Regular team-building activities

Résumé du poste

Mirakl is hiring a Workplace Experience Coordinator to ensure the smooth operational running of its Paris office. You will be responsible for providing the best working conditions for all employees while managing day-to-day operations efficiently.

This role requires 2+ years of experience in an office management position and excellent interpersonal skills. The position offers a range of benefits including health insurance coverage, meal vouchers, and opportunities for career growth.

Qualifications

• 2+ years of experience in a Workplace or Office Management role.
• Proven ability to prioritize in a fast-paced environment.
• Experience managing contracts and supplier relationships.

Responsabilités

• Ensure smooth operational running of the Paris office.
• Respond to daily requests from Mirakl workers.
• Manage contracts and relationships with suppliers.
• Support the WPE Manager and develop operational procedures.
• Logistical support for internal events.

Connaissances

Interpersonal skills

Organizational skills

Problem-solving

Communication skills

Flexibility

Outils

SiiT (ticketing system)

Gmail & Google Workspace

AI tools (Dust)

Description du poste

The Team You’ll Join

You will be part of our Workplace Experience team led by Rémi Beaussart and Jacqueline Ngom. You will be in charge of ensuring a smooth operational running of our office in Paris, focusing on the best possible working conditions for all Mirakl workers. You will oversee day‑to‑day operations of our 3200 m² office, ensuring facilities are maintained to the highest standards.

Your Impact

As Workplace Experience Coordinator, you will be the backbone of our Paris office — ensuring our 3,200 m² space runs seamlessly and that every employee feels supported, at ease, and set up to thrive.

Employee Well‑being and Satisfaction

• Respond promptly to daily requests from Mirakl workers through our ticketing system, prioritizing their satisfaction and ensuring the best possible workplace experience.
• Be the go‑to person for employees’ needs and queries

Contract & Supplier Management / Safety and Compliance

• Act as the primary contact for business partners
• Manage contracts and relationships with suppliers including cleaning services, technical maintenance, health & safety, green plants maintenance, and provision of snacks & refreshments
• Proactively anticipate future needs and coordinate with vendors as required
• Ensure the office complies with all health and safety regulations, creating a safe working environment for all employees

Operational Excellence

• Support the WPE Manager on its activity and act as their backup as needed
• Develop and/or implement operational procedures and policies that streamline our workplace functions
• Identify opportunities for enhancing operational standards and efficiency
• Leverage AI to elevate Workplace Experience excellence

Community Engagement and Event Support

• Be the logistical support for all internal events organized by various departments
• Utilize your creativity and service mindset to contribute to a vibrant workplace community
• Assist the Workplace Experience Manager in large event projects

What You’ll Bring to the Role

Experience

• 2+ years of experience in a similar Workplace, Facilities or Office Management role (internships and apprenticeships included)
• Proven track record of managing multiple priorities in a fast‑paced environment with a strong service mindset
• Experience working with suppliers and managing contracts or vendor relationships

Skills

• Great interpersonal skills: you build trust easily with colleagues at all levels and external partners
• Highly organized and detail‑oriented, with the ability to juggle competing priorities without dropping the ball
• Proactive problem‑solver who knows when to act independently and when to elevate
• Strong written and verbal communication skills (both in French and English)
• Flexible and resilient, comfortable adapting to changing priorities

Tools Used

• SiiT (ticketing system)
• Gmail & Google Workspace (Docs, Sheets, Calendar, etc.)
• AI tools (Dust)

Languages

• French: Fluent
• English: Professional

Compensation, Perks & Benefits

• Health & Wellness: 100% health insurance coverage plus yoga classes, fitness sessions and team breakfasts
• Daily Perks: Swile meal voucher card
• Sustainable Transportation: Monthly bike leasing subscription or 50% Navigo reimbursement
• Parental Support: Enhanced parental leave, including one month of fully paid leave for the second parent
• Career Growth: Access to tailored development programs and clear pathways for professional advancement
• Team Engagement: Regular team‑building activities and company‑wide offsite events