Work-Study eCommerce Manager Assistant – M/F

Jobtailor; Saint-Ouen-sur-Seine; Sur place; EUR 12 276 - 17 856; Temps partiel

Résumé du poste

Samsung Electronics France is seeking a student or recent graduate to help grow revenue and visibility for the Samsung Pro Shop, and to support campaigns across CRM, e‑merchandising, and partnerships.

You will collaborate with cross‑functional teams to optimize user experience, analyze data, and present actionable recommendations to senior management. This internship offers exposure to international CRM activities and e‑commerce strategy.

Qualifications

• Fluent in English – essential in an international environment.
• Proficient with Microsoft Office, especially for presentations and data analysis.
• Comfortable preparing and presenting materials for senior management and external partners.
• Excellent interpersonal and collaboration skills across cross-functional teams.
• Organized, methodical, autonomous, capable of managing multiple projects.
• Proactive and energetic with initiative and new ideas.
• Curious and team-spirited with a proactive attitude.

Responsabilités

• Develop and implement CRM campaigns to boost revenue and visibility.
• Coordinate with agencies, QA, and reporting on CRM activity.
• Propose optimization areas and present recommendations.
• Improve e-merchandising and UX/UI to raise conversion rates.
• Support partnerships to acquire new B2B customers.
• Monitor and report on sales and traffic performance.
• Stay updated on UX/UI, CRM, and e-commerce best practices.

Connaissances

CRM

e-merchandising

UX/UI optimization

data analysis

email marketing

promotional campaigns

trigger-based marketing

reporting

B2B customer acquisition

Formation

Bachelor’s degree or equivalent in business/marketing

Description du poste

Responsibilities

• Reporting to the E‑Store Manager at Samsung Electronics France, you will contribute to increasing revenue and visibility for the Samsung Pro Shop, Samsung’s e‑shop for freelancers, startups and micro/small businesses.
• CRM: implementation of always‑on promotional email campaigns as well as trigger‑based marketing (cross‑sell, cart abandonment, relationship marketing, etc.).
• Briefing agencies, implementation, QA, analysis and reporting of CRM activity.
• Propose optimization areas and make recommendations.
• E‑merchandising and UX/UI optimizations to increase conversion rates (tools used: Contentsquare, Kameleoon, etc.).
• Improve visibility through implementation of a communication plan (Display, Social, SEA, Affiliate).
• Partnerships: prospect and help set up new partnerships to identify new B2B customers and grow revenue.
• Reporting: monitor sales and traffic, analyze results to evaluate the performance and profitability of each action.
• Continuous monitoring of best practices in UX/UI, CRM and e‑commerce.

Requirements

• Student or graduate from a business school (equivalent to Bachelor’s level, 3rd/4th year).
• Fluent in English — essential in an international environment.
• Good command of the Microsoft Office suite, especially for creating presentations and analyzing data.
• Comfortable preparing and presenting materials for senior management and external partners.
• Excellent interpersonal skills; able to collaborate effectively and work across cross‑functional teams.
• Organized, methodical and autonomous, able to manage multiple projects in parallel.
• Proactive and energetic, you enjoy taking initiative and proposing new ideas.
• Your curiosity, team spirit and willingness to get involved will make the difference to succeed in this role.

Hard Skills

• CRM
• e‑merchandising
• UX/UI optimization
• data analysis
• email marketing
• promotional campaigns
• trigger‑based marketing
• reporting
• optimization recommendations
• B2B customer acquisition

Soft Skills

• interpersonal skills
• collaboration
• organizational skills
• methodical
• autonomous
• proactive
• energetic
• curiosity
• team spirit
• presentation skills