Work in Greece: Technical Support Specialist for Dutch Speakers

Blu Selection; France; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A multinational customer service company is seeking a Technical Support Specialist fluent in Dutch for a full-time remote role based around Athens. Responsibilities include assisting customers with technical inquiries and ensuring satisfaction across multiple platforms. The position includes a relocation package covering flights and accommodation. Ideal candidates should have strong communication skills and a technical background.

Prestations

Competitive salary options

Rotative work shifts

Relocation assistance

Free Greek classes

Qualifications

• You must be willing to relocate to Athens.
• Living in or willing to relocate for an international career.
• A valid Greek work permit is required.

Responsabilités

• Respond to inbound customer requests and document case information.
• Assist users with pre-sales and technical support through various channels.
• Adapt brand voice for different communication platforms.
• Ensure customer satisfaction through friendly responses.

Connaissances

Fluent in Dutch

B2 level of English

Strong technical understanding

Previous troubleshooting experience

Excellent listening skills

Proficient communication abilities

Strong teamwork skills

Description du poste

Overview

Discover the perfect balance between working and enjoying the sun as a Technical Support Specialist for a multinational company. Are you fluent in Dutch and do you dream of an international work environment in a breathtaking holiday destination such as Piraeus, Greece? Then this opportunity is for you!

Responsibilities

• Responding to inbound customer requests and documenting relevant case information.
• Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.
• Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.
• Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner

Skills, qualifications and interests

• A native-level proficiency in Dutch and a minimum B2 level of English
• A strong technical understanding or interest in the technical field
• Previous experience in troubleshooting
• Excellent listening skills and proficient communication abilities
• A drive for excellence and professionalism
• Strong teamwork skills and dedication to collaborative success
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Athens for an international career and life experience
• A valid Greek work permit (required).

What’s in it for you?

• A full-time job, 40 hours a week, completely working from home (needs to be located around Athens)
• Competitive salary options with or without accommodation.
• Schedule: available to work in rotative shifts from Monday to Sunday between 8AM and 10PM
• A Quality Certified Management Company

Relocation package (for non-local applicants)

• Flight ticket to Athens
• Hotel accommodation for 2 weeks with breakfast
• Assistance in finding a flat + real estate agency fee paid by the company
• Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company

Located in Athens, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!